Maksym T. Email & Phone Number

Charlotte, Nc, Us

• Conducted evaluation of the company’s core operational process (delivery), and proposed solutions for its optimization with measurable results and a calculated project impact for 100 employees.• Developed a rigorous 21-week project plan which included modifications to the company’s proprietary ERP software, created work breakdown structure (WBS), Gantt chart and other necessary documentation.• Achieved a smooth run of deliveries along with increased customer satisfaction, and a projected annual cost reduction of $80K due to saving 1 hour of drivers’ daily on-duty time.

• Streamlined timeline planning and improved scope management by aligning software requirements with business goals, prioritizing activities, and facilitating meetings, to meet the rollout deadline.• Maximized team potential by providing valuable coaching, resulting in improved sprint planning and retrospectives, as well as more accurate capacity planning and more effective team coordination.

• Spearheaded the implementation of customer relationship management (CRM) and enterprise resource planning (ERP) systems by leveraging rigorous vendor evaluation and negotiations, while saving 65% of the initially estimated cost.• Created the entire IT organization within the company by recruiting and retaining the right talent, resulting in 60% of hourly cost savings. • Guided the implementation of ongoing agile development and continuous integration of the e-commerce platform using Scrum/Kanban.• Managed cross-functional teams to accomplish critical IT projects resulting in improvement of the company’s key business processes. • Eliminated non-value tasks using performance metrics, root cause analysis and retrospectives, resulting in a 26% increase in velocity.

• Guided the implementation of Agile methodology, including software development life cycle (SDLC) with sprint planning, retrospectives, quality control, and performance tracking.• Drove workflow optimization by hiring the right technical talent, resulting in a 34% monthly cost reduction.• Eliminated waste using KPI tracking, reducing time spent by the team on non-value value tasks to 20%. • Implemented version control and software rollout procedures that decreased failures on the live site by 50%.

• Designed and implemented the website development process including requirements gathering and analysis, capacity and timeline planning, cost and quality control impacting 30+ customers.• Established strong customer relationships by managing 20+ customer accounts and making sure all their requests are fulfilled.

• Contributed to the profit of numerous businesses by creating 50+ value-added websites.

Master Of Arts - Ma, Management Of Organizations

Business Administration, Management And Operations

Master'S Degree, Romance And German Philology