Trystan Mccourt Email & Phone Number

Boston, Massachusetts, United States

Following Proletariat's acquisition by Blizzard, continued prior duties as the discipline head for Proletariat QA, but now as the lead for Blizzard Boston's QA team working on World of Warcraft.Led the Proletariat QA team through a bumpy acquisition process and the integration into a large, well-established QA team working on a long-lived product.

Boston, Massachusetts, United States

Formally assumed the duties of a department head, taking on responsibility for the full Proletariat QA team and participating directly in corporate leadership meetings to represent the QA perspective.Alongside the corporate leadership team, defined company policy and pushed for human-first HR and development practices, as well as methods of measuring the.

Boston, Massachusetts, United States

Lead the QA team in launching Spellbreak on 5 SKUs, with crossplatform functionality, across PS4 (SIEA, SIEE), XB1, Switch, and PC (Steam, EGS), to highly positive critical reception.Grew the QA team to a total headcount of 13 in order to support Spellbreak through launch and live development/support, while working in a fully (and unexpectedly) remote.

Greater Boston Area

Took on leadership duties for the Proletariat QA team, surfacing the team's work to the wider studio and working alongside the project's Executive Producer to direct QA priorities.Acting as hiring manager, doubled the size of the QA team in order to support Spellbreak's growing needs.Took on managerial duties for new hires, mentoring a team of.

Framingham, MA

Drove integration of embedded testing methodologies in Star Trek Timelines, helping to reduce exit pass time by several weeks.Provided functional testing for Star Trek Timelines live development.Shipped weekly content updates for Star Trek Timelines, as well as periodic feature updates.Defined and took on a build owner role for Star Trek Timelines content.

Greater Boston Area

Reduced average build exit pass time for The Walking Dead: March to War from two weeks to two days.Assisted in integrating embedded testing methodologies for the first time at the company.Provided functional testing for The Walking Dead: March to War, before and after release.Shipped bimonthly game updates with The Walking Dead: March to War live.

Boston, Massachusetts

Worked as QA Lead on Rock Band 4 through the development of 6 patches.Worked as Assistant QA Lead on Rock Band Rivals.Provided testing for Amplitude, Rock Band 4, and SingSpace, shipping Rock Band 4.Provided expertise in certification requirements, preventing certification failures during submission. Created documentation about project systems, tools, and.

Cambridge, MA

Harmonix Music Systems in Cambridge, MAOversaw DLC pipeline schedule, working with licensing and authoring teams to ensure timely acquisition, production, and submission of new content. Shipped approximately seventy pieces of DLC for Dance Central Spotlight.Maintained close relationship with first party through DLC releases across 39 countries, including.

Simmons College, Boston, MA.

Oversaw student workers and day-to-day mailroom operations.Responded to customer inquiries and resolved any problems customers encountered with their mail.Maintained an up-to-date roster of on-campus students.Processed, sorted, and delivered incoming mail.Processed outgoing mail, including generating USPS and UPS shipping/postage materials and seeing to.

Emerson College, Boston, MA

Trained new hires in mailroom procedures.Responded to customer inquiries via phone and email.Distributed mail to student mailboxes and packages to students.Processed inbound mail.

Emerson Print & Copy Center, Boston, MA

Operated copy machines and printers to produce client work, including cutting, binding, folding, hole punching, and printing on and gluing NCR paper.Advised clients on printing options and Adobe program usage.Contributed photographic work to and designed for advertisements.Managed phone calls, emails, and incoming orders.

Emerson College, Boston, MA

Created CSS stylesheet defining the visual style for the ebook The Lonely Victorian's Handbook: Not-So-Modern Dating Etiquette, currently available on Kindle and Nook devices.

Quincy, MA

Created new in-house and outside advertisements for web and print.Formatted and sent out newsletters for JazzTimes and Fairways+Greens.Found and prepared photos for use in magazine layouts.

Greater Boston Area

Served customers in a fast-paced, high-traffic environment.Maintained concession stand stock.

Bachelor Of Fine Arts (B.F.A.), Magna Cum Laude, Writing, Literature, And Publishing, Gpa 3.78

Activities and Societies: Minor in Photography

Education record

Activities and Societies: Head of Recycling for the Environmental and Recycling Club, Co-Editor and Contributor to Literary Magazine.