Elli Tl Hung Email & Phone Number

Manage three major functions of customer success teams, including system implementation and trainings, EC operational suggestions, and problem shooting.

Mountain View, California, United States

A packaging total solution supplier for top tier Consumer Electronics brands around the world.- Responsible for new clients development, new projects implement and client management in the US market- Develop new business relationship with top tier Consumer Electronics related brands including Amazon, Flex, Corsair, Belkin…etc., and start-up companies in the area- Manage top tier accounts in the Bay Area and cross-functionally communicate with program managers /engineers /designers internally and externally to run the projects till ramp- Responsible for online marketing of company website, Linkedin contents management, and trade shows planning

Taipei City, Taiwan

91APP is a leading startup that devotes to developing omni-channel retailing e-commerce environment for our clients. Honor: The Best Team Leader with outperformance and excellent communication skill- Designated lecturer to introduce company products and services at over 50 marketing campaigns per year - Led a team of 6 to achieve over 1 million USD in revenue which accounts for over 35% of total BD department sales revenue in 2017- Managed and supervised performance of sales team by setting up monthly sales target, providing daily case studies discussions and product trainings - Managed cold calls and emails to reach leads, and presented our products to C-level executives with excellent understandings of the retailing industry and e-commerce environment to negotiate and close deals

Taipei City, Taiwan

- Project-based function to develop a structure and strategies for business development team- Collaborated with marking team and product team to prepare for Client Development strategies, including pricing and monthly event campaigns - Organized over 100 events per year to market company products and services - Planned and executed comprehensive training programs for 30+ consultants, including updated product knowledges, industry trends and sales skills- Responsible for implementation of CRM system for the department, including functions design, user surface arrangement and related training programs development

Conchas, Sp, Brazil

- Managed over 15 accounts including Coca Cola, Ambev...etc., major food & beverage companies in Brazil by providing customer relation management with prompt and in time service - Monitored the in-factory inventory and purchasing orders from clients to make sure the clients can receive products needed in time- Developed new products with clients and coordinated internal and external communication to accomplish the final products- Supervised 2 Sales Assistants to provide supports to clients promptly and built up working procedures including ERP system- Managed and maintained 5 sales representatives on sales performance and product trainings- Prepared quotation proposals based on clients’ needs and cost analysis of production- Prepared marketing materials and participated trade shows to promote the company

Conchas, Sao Paulo

• Supervised 2 staffs working on procurement and sales daily affairs and operating ERP system• Managed annual purchasing budget of around USD 1,000,000 on important raw materials • Conducted vendor management with strategic cooperation with long term business partners, negotiate with prices/payment term, and periodically evaluate key suppliers• Analyzed raw material inventory to make sure production runs well with sufficient materials • Coordinated with production department to work with local Brazil suppliers to develop qualified raw materials• Responsible for importation arrangement and transportation management

Greater Chicago Area

· Honor: Outstanding Performance of the Year· Marketed 7 international trade shows hosted by TAITRA and attained 100+ visitors to Taiwan per year· Led the Government Procurement Sourcing Program starting from July 2010 and successfully surpassed company annual goal with outstanding achievements within 6 months · Reached out purchasing/sourcing team of U.S. companies in Consumer Electronics / Packaging / Hardware / Automobile…etc. industries

Product Management

Master, Economic Development, Policy Analysis, Data Analysis

School of Public and Environmental Affairs is one of the top schools in the field of public affairs. US News & World Report ranks SPEA #2.

Bachelor, Economics; Political Science

Activities and Societies: - NTU Toastmasters - Overseas Service in Malaysia - Peking University Exchange Program (Beijing, China)