Senior level operations role that partners with the Branch Manager and has direct responsibility for supporting and directing operations efforts. Accountable for branch financial results, developing budget and non-sales strategic plan in partnership with the Branch Manager. Responsible for merger & acquisition onboarding. Provides executive or managerial oversight of other departments or staff functional areas. Support the following branch activities: Relationships and Organizational Leadership, Professional Standards, Budget & Finance, Human Resources, Information Technology, Mergers & Acquisitions, Facilities, andSales/Client Relationships.

Provide oversite to teams in operational areas in the firm for Finance, Human Resources, Systems and Information Technology, Facilities, Operations, Practice Management and Marketing/Business Development. Design and implement procedures and internal controls to promote effectiveness while maintaining appropriate division of responsibilities.Plan and execute improvements and change effectively in the organization. Develop, recommend and execute firm policies and procedures for employment and operations.

Human Resources Process, Policies and Procedures: maintain and enhance the firm's human resources by planning, implementing and evaluating employee relations, HR policies, programs and practices. Administration of Payroll and Benefits: management of payroll processing and firm-wide benefits administration. Office and Staffing Management: provide general staffing management in all offices including supervision and evaluation of LAAs and paralegals.

Manage all business functions of the firmGuide the firm’s strategic planning, goal-setting, long-term planning and succession planningPrepare financial plans and budgets, manage cash flow, reconcile bank accounts, and oversee all accounting functions including accounts receivable, accounts payable, payroll and IOLTA trust account managementSupervise all staff, guide recruitment, hiring, training, performance management and compensation structuresAdminister all employee benefits including 401k, flex spending accounts, and health and other insurance policiesManage physical facilities, make recommendations for future needs and coordinate with building managementDevelop an ongoing education program for legal staff and attorneysDevelop efficient systems for workflow, accounting, staffing, and all other areas of the practice.Oversee marketing efforts on social media, firm website, events, and other publications

Develop and maintain firm-wide systems, policies and proceduresSupervise and train legal staffManage workflow of legal staffPlan and coordinate the ongoing training program for legal staff, which I implementedStreamline processes, collaborate with staff and attorneys, and cross-train to ensure efficiency

Created and streamlined mass torts practices and procedures. Supervise legal assistants and lead ongoing training of staff.Develop and maintain systems for analyzing data, and tracking client/case information.Handle upwards of 400 mass torts cases, in a large variety of different products and pharmaceuticals. Coordinate efforts between other national law firms with which we collaborate.Review and interpret complex medical records to build a case - knowledge of basic medical terminology, medical records organization and devices.Keep up to date on all legal issues relating to each multi-district litigation (MDL).Work efficiently and precisely on each case.Treat each client as an individual, providing excellent client satisfaction.

Independent Contractor and Consultant for a variety of businesses. Guide small businesses in creating systems, CRM applications, marketing efforts, developing forms, designing publications, data entry, and collaborate on large projects. Hourly rate is competitive. Contact me for more information on how I can add value to your small business.

Supported four Medivators sales representatives, by coordinating machine ordering and deliveryEfficient and fast customer serviceLearned about medical machines and products quicklyCustomer service support for customers

Wore many hats - management, strategic development, human resources, finance, legal assistant, office maintenance, information technology, and moreOversaw personnel, implemented employee records organization and compliance with labor laws Managed a suite of 40 offices including maintenance, tenant moves, utilities, tenant communication and handling two major expansions to the spaceManaged financial matters of the firm, including accounts payable, accounts receivable, loans, savings and two IOLTA trust accounts

Co-founded the organization and managed all financial aspects of the non-profit, including assisting with the 501(c)(3) application.Helped plan and volunteered at the annual boutique.