I'm an experienced Senior Solution Consultant/Architect specializing in the ServiceNow Platform. With a strong background in analyzing business and product requirements, I excel in bridging the gap between project stakeholders, sponsors, and team members. Within the Agile domain, I have thrived as a Product Owner, Scrum Master, and Coach, with a focus on requirements gathering, management, and execution. Leveraging tools such as Voice of the Customer (VOC), Joint Application Design (JAD), and User group/Focus group facilitation, I effectively identify and prioritize customer needs.Please feel free to reach out, and explore how my expertise with ServiceNow, Agile methodologies, and project management can contribute to your organization's success.
Listed skills include Agile Methodologies, Business Analysis, Integration, Requirements Analysis, and 30 others.