T.S. Crevelle Email & Phone Number

Salem, Oregon, United States

• Works with databases involving scripts, queries, and stored procedures, ensuring data integrity and performance.
• Delivers technical support via telephone and email to end users and administrators of hospitality and commercial products, troubleshooting and resolving technical issues efficiently.
• Performs triage over the phone to determine the appropriate specialist team for escalated calls.
• Maintains a comprehensive understanding of electronic products, billing, collections processes, and database applications.
• Applies customer satisfaction skills to resolve issues positively, adhering to call-handling procedures to ensure consistent support.
• Supports various skillsets, projects, and opportunities as required. Maintains excellent attendance and punctuality, demonstrating experience working in a hybrid/remote capacity.

Remote

* Works remotely from Salem, OR connecting with the Verizon Customer Service network. * Resolving device issues using troubleshooting and providing clear and concise information. * Helps drive sales by offering products and services that will improve the customer’s wireless experience. * Reviewing account information and answering questions about billing.

New York, New York, United States

* Established a successful 14-year career as an online DJ in Second Life, broadcasting to audiences in 12 countries and 3 continents, with a flagship show and a talent for creating engaging content through live streams. * Co-owned a virtual nightclub for 4 years, managing a team of staff members and organizing events that drew large crowds.* Created.

Corvallis, Oregon, United States

• Was responsible for creating schedules for workers for a major campaign enacted to facilitate vaccinations in the state of New York.
• Interacted with various vendor partners to ensure that all sites in the campaign were properly staffed
• Did research and checked the backgrounds of all employees working on the project, had all proper licenses and vaccinations and permissions in order to perform services at each of the sites, and maintained a compliance.

Albany, Oregon Area

• Assess client needs and resolve claims according to insurance policy provisions and customer service guidelines.
• Answer incoming customer calls with empathy and providing excellent customer service driving issue resolution according tocompany guidelines
• Maintain and update product knowledge on an ongoing basis attend ing workshops, seminars, and other training sessions asappropriate.
• Buil d and maintain effective working relationships supporting the team in meeting company goals.

Corvallis, Oregon Area

• Administrated and maintained Facebook pages and Wordpress Sites
• Interacted with visitors to Social Media Outlets
• Performed photo editing and research for web design
• Recorded and reported on web metrics
• Assisting in the development of a community business association through market research and business outreach

Corvallis, Oregon Area

Provide on-call support for customer and building emergencies. Record all sales receipts and create invoices in Quickbooks.Prepare and make weekly cash deposits.Purchase inventory products and general supplies.Contact vendors and schedule facility repairs Review security footage and file police reports as needed.

Corvallis, Oregon Area

• Recorded all accounts payable/receivable information and receipts for tax and other financial purposes.
• Performed photo editing and filing for stock photography archives via Photoshop.
• Assembled information packets for all artist financial grant and art exhibit opportunities

Greater New York City Area

• Provided on-call administrative support to a variety of individual clients & small business owners, including:
• Internal management meeting scheduling;
• Accounts payable invoice processing
• Word processing,
• Computer/network maintenance
• Project management and logistics.

Greater New York City Area

• Assisted the business unit's senior management in ensuring that Citigroup's internal controls were maintained by using JIRA Issue Tracking software to audit system user access and activities on
• Citigroup's Intranet applications.
• Facilitated successful onboarding of new employees and visiting professionals by reviewing
• Citigroup's employment policies and processes with them, and ensuring that they were provided with office space and equipment.
• Generated detailed reports based on information gathered by research projects for inclusion in weekly Senior Management Status Reports

Bachelor Of Arts (B.A.), Public Administration

Activities and Societies: John Jay Times Student News Paper: Executive Vice President & Reporter.

Associate Of Arts (A.A.), Business Administration