Tamoyha Downs Email & Phone Number

Paramus, New Jersey, United States

Flanders, New Jersey

- Managing a staff of 7 associates, addressing weekly/monthly goals while team building and recognizing their achievements- Maintaining schedule efficiency and encouraging time management resulting in effective payroll administration- Executing Visual KPI and Action Plans- Strong Cacique (Women's Lingerie) efficiency which involves private fittings that are personalized and require a certain amount of expertise and product knowledge. Furthermore, it demands confidentiality, personal customer awareness and compassion in order to create a comfortable/relaxed/customized experience- Driving revenue, meeting and exceeding sales goals and ensuring high market-share [LB card transactions]- Strong number of LB card acquisitions and motivating staff to meet/exceed expectations- Calculating Hourly Cash Reports(ADS, UPT’s, Credits, & Transactions)- Determining whether to 'flex-up' or 'flex-down' based on LY Reporting- Execution of marketing and detailed floor sets while training/coaching staff on new trends- Inventory and after-hour implementation of floor sets and other marketing material- Increasing sales and profit by hiring, developing, and coaching top talent; networking, recruiting, interviewing and 'New-Hire' on-boarding- Strong LP awareness; weekly training and discussions focused on eliminating possible risks- Daily management of operations and duties (involving some administrative tasks such as faxing, filing and replying to customer inquiries/acknowledgements/etc.)

Clifton, New Jersey

Bloomfield, New Jersey

Responsibilities included [but not limited to] the following:- Calculated Hourly Cash Reports(ADS, UPT’s, Credits, & Transactions)- Deposits/Bank Drops at COB or EOS- Responsible for tracking time and attendance as well as scheduling on a weekly/bi-weekly basis.- Responsible for payroll allocations and approvals- Managed daily operations and duties (involved some administrative tasks – faxing, filing, replying to customer inquiries/complaints/etc.)- Determined whether to flex up or flex down based on LY Reporting- Maintained store to store communication- Prepared and managed ship-from-store order fulfillment- Merchandising and window dressings- Taking measurements (Male) and providing the customer with a customized experience- Maintained stock and inventory on a monthly basis-Strong focus on LP awareness

Holyoke, Massachusettes

- Managed a staff of 11 associates and organized staff meetings to address monthly goals, team building, and recognize achievements in sales among associates- Continued to achieve strong PLC card sales and motivated sales associates to exceed sales goals (See “Key Holder” position below)- Closed store frequently with volumes of over $20K - Calculated Hourly Cash Reports(ADS, UPT’s, Credits, & Transactions) - Deposits/Bank Drops at COB or EOS - Responsible for tracking time and attendance as well as scheduling on a weekly/bi-weekly basis. - Responsible for payroll allocations and approvals- Managed daily operations and duties (involved some administrative tasks – faxing, filing, replying to customer inquiries/complaints/etc.)- Determined whether to flex up or flex down based on LY Reporting- Mastered marketing and detailed floor sets; Invited to work one-on-one with the CEO of NY & Co. along with the Regional Visual Manager at the Palisades Mall branch in West Nyack, NY

Holyoke, Massachusettes

- Effectively drove brand awareness, engagement and traffic to the store's location via word of mouth, customer loyalty, and personable customer experience- Achieved a strong, consecutive 4 month top PLC card sales tittle (the most private label credit card sales) - Diffused customer complaints, avoiding escalation and ensuring customer satisfaction with each transaction, inquiry or comment- 90% of displays I created initiated sales and sell-out- Motivated staff and encouraged the team to participate in employee sales incentives to drive sales and increase revenue- Scouted talent within and encouraged growth among the team- Built a strong base of repeat business and served as the #1 requested sales consultant

Holyoke, Massachusettes

- Provided excellent customer service- Executed floor sets- Processed shipment in a timely manner- Displayed excellent time management skills; requested to come back as a full-time employee (see Key-Holder position above)