Tsenguun Byambajav Email and Phone Number

To secure the effective operation of our business and the satisfaction of our clients to achieve accelerating and sustainable growth.Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.• Determined staffing requirements and assisted with hiring of staff• Responsible for the training and supervision of new employees• Design and implement overall recruiting strategy• Develop and update job descriptions and job specifications• Perform job and task analysis to document job requirements and objectives• Prepare and post jobs to appropriate job board social media, website etc• Source and attract candidates by using databases, social media etc• Screen candidates resumes and job applications• Conduct interviews using various reliable personnel selection tools• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes• Provide analytical and well documented reports to the rest of the team• Act as a point of contact and build influential candidate relationships during the selection process

• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff• Ensure high levels of customers satisfaction through excellent service• Complete store administration and ensure compliance with policies and procedures• Maintain outstanding store condition and visual merchandising standards• Report on buying trends, customer needs, profits etc• Propose innovative ideas to increase market share• Operated a multi-line telephone system in a professional and courteous manner• Strong background in all aspects of customer service and support • Ability to work effectively in both individual and team oriented environments• Conduct personnel performance appraisals to assess training needs and build career paths• Deal with all issues that arise from staff or customers• Be a shining example of well behavior and high performance

• Recommend purchases and services through comprehensive product knowledge• Experienced in accommodating customer needs • Experienced with shipping and receiving procedures • Able to assist and advise customers on product selection• Provide quick and efficient service to customers• Handled cash transactions, refunds and operated a cash register• Responded to customer inquires by phone and in person • Justified the prices of the products by quoting comparisons, quality, durability, and other features• Consistently met or exceeded sales goals• Experienced in retail sales in diverse departments and specialty store settings• Maintained a good understanding of customers’ expectations about values and services• Knowledgeable in computerized registers and inventory control • Outstanding selling and closing capabilities illustrated by proven track record of exceeding goals• Driven and focused shown when meeting sales quotas and deadlines• Confidence in cold calling and direct sales of products to businesses and clients