Tshandapiwa Sibanda Email & Phone Number

Rijen, North Brabant, Netherlands

Responsible for being the first point of contact for clients assigned to me-Ensuring that customer orders are prepared for operational purposes-Developed and maintained strong relationships with clients, understanding their needs and providing tailored solutions.-Managed accounts, ensuring timely follow-up and resolution of client issues to maximize satisfaction and retention.-Coordinating warehouse activities and giving feedback to the customers to ensure seamless service delivery and client satisfaction.-Transport organisation for different customers with different carriers.

City Of Johannesburg, Gauteng, South Africa

Order Management: Requested orders from the factory every Monday for Wednesday delivery using the Sista System. Entered requested orders onto the Order Schedule.Sales Reporting: Generated weekly sales reports to monitor product movement and updated the accounts statements schedule on a weekly basis.Payroll Administration: Prepared monthly reports on manager salaries and incentives at month-end.Customer Service: Handled reception duties daily for an hour, which included answering phone calls, responding to emails, processing online orders, and attending to walk-in customers.Event Support: Assisted with various tasks to ensure seamless execution of rallies and events.

Johannesburg Area, South Africa

Order Processing: Processed in-house customer orders using the SISTA Kiosk system and handled online orders through the order processing system.Cash Management: Conducted end-of-day cash reconciliations to ensure alignment between the day’s earnings from each processor, the swipe machine, and printouts from SISTA. Collaborated with other processors to resolve discrepancies.Inventory Management: Assisted the manager with entering stock received from the factory and transferring stock to other branches.Shelf Management: Packed and rearranged stock on shelves as needed to maintain organization and product accessibility.Stock Taking: Performed monthly physical stock counts and entered data into the SISTA system.General Assistance: Took on various tasks assigned by employers as needed, demonstrating flexibility and a willingness to support the team.

Bachelor Of Commerce Honours, Logistics

Bachelor Of Commerce - Bcom, Economics And Supply Chain Management

Activities and Societies: Aerobics and Supply Chain Student Association (SCSA)

International General Certificate Of Secondary Education And General Certification Of Education

Activities and Societies: Prefect, President of Human Rights Club, Treasure of the Toastmasters Society,Interact, Drama, Choir, Social.