Underwrites new business, changes and reinstatements for the assigned domestic policies.

providing advice on making a claim and the processes involved• processing new insurance claims notifications• collecting accurate information and documents to proceed with a claim• analyzing a claim made by a Insured• guiding policyholders on how to proceed with the claim• monitoring the progress of a claim;• investigating potentially fraudulent claims;• indentifying reasons why full payment may not be made;• ensuring fair settlement of a valid claim;• ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines;• handling any complaints associated with a claim;• seeking legal recovery of monies paid out• contacting trades people from a network of approved professionals and arranging for them to make repairs on the policyholder's property