Administrator (Hybrid)
CurrentComputerized office activities, maintained customer communications, and tracked records through delivery.Entered and maintained departmental records in th company database.Collected, validated, and distributed information to employees.Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.Ensured punctual teacher logins and provided technical assistance.Tracked teacher absences and emergencies, managing… Show more Computerized office activities, maintained customer communications, and tracked records through delivery.Entered and maintained departmental records in th company database.Collected, validated, and distributed information to employees.Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.Ensured punctual teacher logins and provided technical assistance.Tracked teacher absences and emergencies, managing and escalating cases as needed.Addressed calls and emails regarding class substitutions, scheduling, and technical assistance.Participated in monthly admin team meetings.Managed queries for Adults teacher support line.Handled late sub-out requests, tech queries, and schedule updates.Escalated specific cases to relevant teams and attended admin meetings.Monitored Live Class Monitor for timely teacher logins, implementing processes when necessary.Entered and maintained departmental records in company database Show less