Tshering Tshomo Sherpa

Tshering Tshomo Sherpa Email and Phone Number

Manager Operations at Convergys (E-Commerce Sales/Service) @ Convergys
Tshering Tshomo Sherpa's Location
Delhi, India, India
About Tshering Tshomo Sherpa

14+ years of work experience in Customer Services, Sales,Order Entry,Operations and Client Relationship in the contact center industry dealing with (US & UK- Telecom, Sales, Financial Services,Customer Service & Semi Technical process) both Voice & Chat.Accountable for center’s Operational KPIs,SLA,Hiring,Training,Quality & Budgetary Implications.Awarded The Legend Manager 2013 & Top Manager 2014....

Tshering Tshomo Sherpa's Current Company Details
Convergys

Convergys

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Manager Operations at Convergys (E-Commerce Sales/Service)
Employees:
941
Tshering Tshomo Sherpa Work Experience Details
  • Convergys
    Manager Operations
    Convergys Oct 2010 - Present
    Legand Manager 2013Top Manager 2014
    View
  • Convergys
    Sr Team Leader
    Convergys Aug 2007 - Sep 2010
  • Convergys
    Team Leader
    Convergys Dec 2005 - Jul 2007
  • Wipro Bps
    Team Leader
    Wipro Bps Aug 2003 - Nov 2005
    View

Tshering Tshomo Sherpa Skills

Customer Service Operations Management Team Management Process Improvement Call Centers Customer Satisfaction Leadership Training Team Leadership Vendor Management Business Process Outsourcing Service Delivery Employee Engagement Service Level Agreements Transition Management Customer Experience Business Development Performance Management Customer Relationship Management Management Information Systems Management

Tshering Tshomo Sherpa Education Details

  • Loreto Convent
    Loreto Convent
    English Language And Literature, General
  • St Joseph College
    St Joseph College
    English & American Literature
  • Symbiosis Institute Of Management Studies
    Symbiosis Institute Of Management Studies
    Finance And Financial Management Services

Frequently Asked Questions about Tshering Tshomo Sherpa

What company does Tshering Tshomo Sherpa work for?

Tshering Tshomo Sherpa works for Convergys

What is Tshering Tshomo Sherpa's role at the current company?

Tshering Tshomo Sherpa's current role is Manager Operations at Convergys (E-Commerce Sales/Service).

What schools did Tshering Tshomo Sherpa attend?

Tshering Tshomo Sherpa attended Loreto Convent, St Joseph College, Symbiosis Institute Of Management Studies.

What skills is Tshering Tshomo Sherpa known for?

Tshering Tshomo Sherpa has skills like Customer Service, Operations Management, Team Management, Process Improvement, Call Centers, Customer Satisfaction, Leadership, Training, Team Leadership, Vendor Management, Business Process Outsourcing, Service Delivery.

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