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Delivering innovative, user-centred AI-driven products that increase engagement and streamline workflows.
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Product Design DirectorEphy May 2024 - PresentSeattle, Washington, Us- Improved value proposition for 100% of user base with workflow for saving, editing AI concepts, turning into actionable workflows.- Collaborated with PEO industry advisers to ensure solving real industry pain points. - Designed features providing users full advantage of working on platform with HR-focused AI engine core. -
Sr. Lead, Technology Systems - TalentShopify Jul 2023 - May 2024Ottawa, On, Ca- Reduced tier-one human interaction 98% with AI chat trained on internal models, allowing care team to focus on complex issues.- Led development of talent performance tools that measured based on merit, peer feedback.- Managed roadmap, stage gates, introduced Agile Scrum methodology featuring data-informed backlog. -
Sr. Ux ArchitectOnemain Financial Nov 2022 - Jul 2023Baltimore , Md, Us- Documented 60+ payment processes to drive successful 1-year initiative to transition from legacy system to vendor, removing 100% downtime, compliance risks from company to vendor.- Designed UX for customer-facing, team-assisted payments, documentation on desktop and mobile.- Conducted user research through tools, interviews, customer care calls. -
Product Director Of Screening & Ux DirectorTurn Apr 2021 - Oct 2022Chicago, Illinois, Us- Reclaimed 13% lost revenue, reduced churn, achieved 10% YoY growth by implementing new dashboard, reporting system in background check product.- Led integration of multiple talent acquisition tools into unified, AI-driven suite for US hourly worker market. -
Sr. Program ManagerAmazon Feb 2020 - Apr 2021Seattle, Wa, Us- Cut care centre costs 30% during first weeks of COVID-19 by reducing direct agent calls.- Implemented IVR, chatbots to enable employee self-service.- Managed vendor relations, multimillion-dollar contracts, including SOWs, payments. -
Sr. Product DirectorCareerbuilder Jun 2016 - Feb 2020Chicago, Illinois, Us- Reversed 60% user base loss in talent discovery product by upgrading search technology, enhancing UX.- Improved SUS 73% (46.3 to 80.1) and increased daily active users four-fold (287 to 1,561).- Boosted resume views 45%, downloads 825%, reduced session duration 31%, indicating gained efficiencies. -
Interactive DesignerGogo Jul 2015 - Jun 2016Chicago, Il, Us- Led creation of company’s first in-flight WIFI, entertainment use tracking tool.- Documented, translated requirements for product development.- Applied UX, IA best practices to design intuitive data visualisations, navigation within tracking tool. -
Ux Director50,000Feet Feb 2014 - Jul 2015Chicago, Il, Us- Established key UX processes to support, studio’s transition into digital solution design.- Trained designers on workflows, deliverables between UX, UI design.- Facilitated new workflow between UX, UI, engineering teams. -
User Experience & Taxonomy LeadTribune Company Dec 2010 - Jan 2014Chicago, Il, Us- Led UX/UI design, taxonomy teams for Tribune’s digital properties.- Designed UX for first online paywalls for Chicago Tribune, LA Times.- Established Tribune’s first in-house usability lab, integrated testing into standardised design process. -
User Experience ConsultantTsherrell Consulting Sep 2009 - Dec 2010
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Information ArchitectAcquity Group Aug 2010 - Sep 2010
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Information ArchitectRazorfish Jun 2010 - Aug 2010New York, Ny, Us -
Information ArchitectCloserlook, Inc. Apr 2010 - May 2010Chicago, Il, Us -
Sr. Information ArchitectFusion92 Jan 2008 - Jul 2009Chicago, Illinois, Us -
Manager, Creative Services / Creative DesignerSmurfit-Stone May 2001 - Jun 2007Norcross, Ga, Us -
Interface DesignerThesauce.Com Jun 2000 - Dec 2000
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Instructor, Visual CommunicationsOklahoma State University - Okmulgee Apr 1999 - Jun 2000Stillwater, Ok, Us -
Creative DirectorPlant & Associates Jun 1997 - Apr 1999
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Design ConsultantSelf Aug 1996 - Jun 1997
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Art DirectorPlant & Associates Oct 1995 - Aug 1996
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Multimedia DesignerAvcom Productions 1990 - 1995
Trent Sherrell Skills
Trent Sherrell Education Details
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Oklahoma State UniversityGraphic Design Technology
Frequently Asked Questions about Trent Sherrell
What company does Trent Sherrell work for?
Trent Sherrell works for Ephy
What is Trent Sherrell's role at the current company?
Trent Sherrell's current role is Product Design & UX Architecture.
What is Trent Sherrell's email address?
Trent Sherrell's email address is tr****@****zon.com
What is Trent Sherrell's direct phone number?
Trent Sherrell's direct phone number is +133122*****
What schools did Trent Sherrell attend?
Trent Sherrell attended Oklahoma State University.
What skills is Trent Sherrell known for?
Trent Sherrell has skills like User Experience, User Interface Design, Information Architecture, User Experience Design, Interaction Design, Graphic Design, Web Design, User Interface, Usability Testing, Advertising, Graphics, Seo.
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