Tshiamo Daphne Thapa Email and Phone Number
🌟 Daphne Tshiamo Thapa is a passionate Motswana female entrepreneur with over 10 years of experience and +5 years in business development, capacity building, and strategic partnerships. ​ With a Bachelor's degree in Business (Information Systems) and a diverse range of certificates and development programs under her belt, Daphne is equipped with the knowledge and skills to drive tangible, sustainable business growth. As the Managing Director of Collective Value Creation Botswana, she focuses on empowering SMEs through comprehensive training programs, strategic mentorship, and fostering valuable partnerships. ​ Daphne's track record includes spearheading initiatives to empower women entrepreneurs, organizing impactful conferences, and providing anti-corruption compliance training to suppliers. Her dedication to promoting ethical business practices and driving positive change makes her a valuable asset in the business community.📧 Reach out: tshiamothapa@gmail.com
Collective Value Creation Botswana
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Business Improvement SpecialistCollective Value Creation Botswana Jan 2020 - PresentGaborone BotswanaCapacity BuildingCurriculum and Training Development: Design comprehensive workshops, seminars, and courses on essential business skills for SMEs within incubators/accelerators. Lead informative and engaging training sessions addressing the needs of SME businessesProgram Design and Implementation: Create specialized enterprise development programs supporting the unique needs of clients. Business Development & Strategy:Strategic Mentorship and Coaching: Provide mentorship and coaching to SMEs on operational improvements, growth strategies, and overcoming business challenges.Partnership & Relationship ManagementDevelop and Cultivate Strategic Partnerships: Proactively build relationships with potential partners, investors, mentors, and service providers. Data-Driven InsightsImpact Analysis and Reporting: Analyze local SMEs and also clients’ performance data to uncover trends and inform strategic decision-making. Prepare impact reports that demonstrate the program's value, achievements and ROI for stakeholders, for any length program CRM Management: Maintain accurate client information and track progress within the CRM system.Anti-Corruption Compliance Training for SMEsCompliance Training Facilitation: Lead CIPE accredited anti-corruption compliance training or Ethics 1st training for SMEsCompliance Program Development: Consult on the creation or improvement of anti-corruption compliance programs for SMEs and medium-sized entities.Supplier Development and Integrity: Promote supply chain integrity initiatives, partner with relevant organizations for supplier development and empowerment. -
Manager Of OperationsH2O Media Printing And Advertising Sep 2014 - Feb 2019Gaborone, BotswanaSuccessfully co-established the printing and outdoor advertising start-up, moving from zero clients to servicing more than 30 major clientsEffectively managing the daily operations of the business, including printing productionGenerate leads/sales through setting up meetings with potential clients and presenting products and services on offerProduct developmentReceive and resolve all customer complaints in a timely manner Negotiating supplier contracts, ensuring that they balance value and risk. Establish and implement departmental policies, goals, objectives, and procedures. Creating, managing and analysing performance data and other information. Ensuring that capacity and capability are continually planned.Encouraging, identifying and developing best practice strategy. Ensuring compliance to all Environmental Health & Safety goals & objectives.
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Operations ManagerMotiganz Diamonds Botswana Mar 2014 - Jun 2014Gaborone, BotswanaPosted on transfer from Life Diamonds Botswana Core Responsibilities:Production Planning and Execution:Developing detailed production schedules that align with demand forecasts and sales targets.Overseeing the entire diamond polishing process from rough diamonds to finished, polished stones.Managing resources (manpower, equipment, and raw materials) to maximize efficiency and meet production goals.Ensuring the security of diamonds throughout the production and storage process.Process Improvement:Continuously evaluating production processes and identifying areas for improvement.Implementing new technologies or techniques to streamline operations and increase efficiency.Team Management: Leading and motivating a team of 83 skilled and trainee diamond polishers, supervisors, and support staff.Providing training and development opportunities for employees.Creating a safe and productive work environment.Health and Safety:Enforcing health and safety regulations specific to the diamond polishing industry.Mitigating risks and proactively addressing potential hazards.Managing logistics for diamond import and export, Manag and monitor the diamond production information system (Barak) - work with developers for continuous improvement of the programDiamond inventory control, HR management, Create and oversee monthly department budgets, Vendor managementmanage customs issues - national diamond office Liasioning with international buyers
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Operations ManagerLife Diamonds Botswana May 2012 - Mar 2014BotswanaCore ResponsibilitiesProduction Planning and Execution:Developing detailed production schedules that align with demand forecasts and sales targets.Overseeing the entire diamond polishing process from rough diamonds to finished, polished stones.Managing resources (manpower, equipment, and raw materials) to maximize efficiency and meet production goals.Ensuring the security of diamonds throughout the production and storage process.Process Improvement:Continuously evaluating production processes and identifying areas for improvement.Implementing new technologies or techniques to streamline operations and increase efficiency.Team Management: Leading and motivating a team of 83 skilled and trainee diamond polishers, supervisors, and support staff.Providing training and development opportunities for employees.Creating a safe and productive work environment.Health and Safety:Enforcing health and safety regulations specific to the diamond polishing industry.Mitigating risks and proactively addressing potential hazards.Managing logistics for diamond import and export, Manag and monitor the diamond production information system (Barak) - work with developers for continuous improvement of the programDiamond inventory control, HR management, Create and oversee monthly department budgets, Vendor managementmanage customs issues - national diamond office Liasioning with international buyers
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Systems Analyst And AdministratorBotswana Harvard Health Partnership 2009 - 2012GaboroneTeam LeaderLogistics Coordination: Manages travel arrangements, equipment transportation for the team, especially when working in remote areas.On-site Management: Oversee the installation process at each location, ensuring quality, addressing on-the-ground issues, and maintaining smooth communication with stakeholders.Timeline Adherence: Track progress, anticipates delays, and motivates the team to meet deadlines.Systems Administrator:Technical Expertise: Provide in-depth knowledge of the patient information management system's configuration and troubleshooting.Remote Support: Offer real-time guidance to the on-site team during installations, resolving technical roadblocks. Manage remote Help Desk for users of the system for almost al Botswana health facilities and outposts Pre-configuration: Prepares software and system settings before deployments to streamline the installation process.Data Security: Ensures that patient data is handled with the utmost security and privacy throughout the deployment. -
It ManagerSuashish Diamonds Ltd. Jan 2008 - Dec 2008Gaborone, BotswanaTechnical Support and System Maintenance:Desktop and Workstation Support: Troubleshoot and resolve computer hardware and software issues for staff. This involved fixing software errors, resetting passwords, and addressing basic network connectivity problems.System Administration: Manage user accounts, security settings, and software licenses on the company's computer systems. Ensure all systems are up-to-date with security patches and software updates. Data Backup and Recovery: Implement a data backup system to protect the company's critical information and ensure data recovery in case of system failures.User Training and Support:Computer Basics Training: Provide basic computer literacy training to staff, including using essential applications (email, word processing, spreadsheets) and navigating the company's internal systems especially the diamond production systemTechnical Support: Assist staff with everyday technical issues they encounter while using their computers and company software.Data Syncing with India Branches: Liaise daily with IT teams or designated personnel at the company's branches in India to ensure smooth data synchronization of production information. This involved troubleshooting data transfer errors and coordinating schedules for data exchange. Reporting: Generate basic IT-related reports on system performance, user activity, or any technical issues encountered.
Tshiamo Daphne Thapa Education Details
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Business Information Systems -
Women And Leadership
Frequently Asked Questions about Tshiamo Daphne Thapa
What company does Tshiamo Daphne Thapa work for?
Tshiamo Daphne Thapa works for Collective Value Creation Botswana
What is Tshiamo Daphne Thapa's role at the current company?
Tshiamo Daphne Thapa's current role is Business Improvement Specialist | Capacity Building, Curriculum Development, Program Design | Speaker | Coach | Mentor.
What schools did Tshiamo Daphne Thapa attend?
Tshiamo Daphne Thapa attended Rmit University, European Business Institute Of Luxembourg.
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