🚀 Passion Meets Profession: With a flair for tech, I've always been engrossed in the wonders of IT. A practiced Database Administrator and Service Desk Analyst, my knack lies in mastering operating systems, dabbling in virtualisation technologies, and sculpting databases to their peak potential. Alongside, my ability to knit IT Service Management and Networking is something I take immense pride in. 🖥️💡🏊‍♂️ Life Beyond the Desk: Before you ask, yes, I’ve donned the role of a Lifeguard! Taking a pause from my tech trajectory, I immersed myself in this unique experience in Ireland. It wasn’t just about ensuring safety but also about enhancing my communication prowess, understanding diverse cultural nuances, and mastering the art of swift decision-making amidst challenges. It’s these off-the-beaten-track journeys that sharpen one's resilience and enrich the understanding of human dynamics.🔧 Tech Toolbox: From the intricacies of Windows Server, Unix/Linux to the realm of Oracle, MS-SQL Server, and MySQL, I've been there, done that. Whether it's scripting with Shell or orchestrating efficient IT Service Management through ITIL, my toolkit is rich, varied, and ever-evolving. 🛠️🎓 Educational Embark: A Bachelor in Database Management, a sprinkle of certifications like LPI Essentials, and continuous training in SQL, VBA, and Logic Programming forms my academic core. With each phase, I’ve strived to embed deeper tech insights and broaden my horizon. 📚🌱 Evolution and Aspirations: Having embraced diverse roles, from database management, IT support to service desk analytics, my journey has been nothing short of evolutionary. Post a personal hiatus in 2022-23, my fervor for tech is stronger than ever.🔄 Now, as I stand on the cusp of reentering the tech world, I'm excited and eager to resume my career, especially in HelpDesk or Database management. Because in the end, it's all about bridging gaps, solving problems, and making technology more humane.📞 083 899-4412📧 tiago_asilva@hotmail.com