● Work closely with the operations team and business stakeholders to gather user and system requirements, business processes, and suggest enhancements within the SAP application.● Work with Technical Architect to document the landscape architecture and design the process for the Transport Management (n+2) rail system.● Planned one step towards a unified SAP frontend for the entire Home Depot to reduce Data Redundancy.● Built and installed print-servers in both Non-prod & Production environments to maintain the connectivity between S/4 system and SAPSprint service using SNC.● Initiated homogeneous system copy/upgrade for NWDI oracle On-premise system to NetWeaver 7.5 and work with developers to setup configuration post installation● Lead Security vulnerabilities and archer finding updates meeting to follow on the latest SAP security patches and work with cross-functional teams to implement the changes in Smartsheet.● Upgrade CRM production system, plan Go-Live and provide support during User testing to ensure system performance.

• Acquainted with Home depot’s front-end applications, that include My Apron, My Store Tools, My CD Design, and SAP Connectivity with Fiori Launchpad.• Stock, replenish and organized inventory with accuracy and efficiency, completing the task 10% faster than average.• Assist an average of 50 customers per day in finding and selecting their items/merchandise which helped generate an additional revenue.• Provide excellent customer service by placing special orders and contact other stores to help find desired items.• Additionally, responsible for training employees in new process and strategies to help with increased sales and customer conflict resolution.

● Awarded Best employee of the Volvo – SAP Team for post production deployment and 24/7 on call support and prioritizing multiple tasks to meet deadlines.● Implemented idea of decommissioning inactive SAP systems to improve work process and save cost.● Resolved incidents within the specified Service/Operational Level Agreements.● Responsible for working with SAP BASIS team, Application Development team, SAP Landscape TLO’s, IT Support team to plan, implement, and test new changes in the production systems environment.● Experience in managing a wide range of landscapes incorporating production, quality, and development systems in a time-constrained and collaborative environment.● Monitor change requests to timely update business stakeholders, resolve deadline slippages to prevent SLA breach and mitigate risks.● Performed post restart health checks of systems & daily monitoring of systems during go – live activities.