Tom Sirikul Email & Phone Number

Franklin Park, Illinois, United States

Franklin Park, Il

• Validated software to ensure compliance with customer specifications.• Worked with Product Management, Software engineers to define and implement driver and software enhancements to improve customer experience.• Created software installer packages via InstallShield software for all customers.• Performed manual and automated functional, regression, localization and stress testing.• Created bug reports, regressed bugs, validated fixes and followed up for the release. • Created and execute all software test plan and test case procedures prior to release to the customer.• Recording and tracking all released software version for all U.S. Customs and Border Protection X-Ray system, Saudi Arabia Customs, and Korea customs service.• Support and guide Field Engineers what to do when problems occurred with software or system. • Created how to backup system plan and procedures for U.S. Customs and Border Protection X-Ray system after system deploy in the field.• Created Online help manual for U.S. Customs and Border Protection X-Ray system, Saudi Arabia Customs, and Korea customs service.• System Integration including all software and hardware for each customer site.

Forest Park, Il

• Develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization.• Oversee company operations to insure production efficiency, quality, service, and cost-effective management of resources.• Plan, develop, and implement strategies for generating resources and/or revenues for the company.• Identify acquisition and merger opportunities and direct implementation activities.• Approve company operational procedures, policies, and standards.• Review activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions.• Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives.• Build a fundraising network using personal contacts, direct mail, special events, and foundation support.• Oversee foreign operations to include evaluating operating and financial performance.

Phaya Thai, Bangkok, Thailand

• Oversee daily operations of the business unit or organization.• Ensure the creation and implementation of a strategy designed to grow the business.• Coordinate the development of key performance goals for functions and direct reports.• Provide direct management of key functional managers and executives in the business unit.• Ensure the development of tactical programs to pursue targeted goals and objectives.• Ensure overall delivery and quality of the unit's offerings to customers.• Engage in key or targeted customer activities.• Oversee key hiring and talent development programs.• Evaluate and decide upon key investments in equipment, infrastructure and talent.• Communicate strategy and results to the unit's employees.• Report key results to corporate officers.• Engage with corporate officers in broader organizational strategic planning.

Lincolnshire, Il

• Validated software to ensure compliance with customer specifications.• Worked with Product Management, Software engineers to define and implement driver and software enhancements to improve customer experience.• Created software installer packages via InstallShield software for all customers.• Performed manual and automated functional, regression, localization and stress testing.• Created bug reports, regressed bugs, validated fixes and followed up for the release. • Created and execute all software test plan and test case procedures prior release to customer.• Recording and tracking all released software version for all U.S. Customs and Border Protection X-Ray system, Saudi Arabia Customs, and Korea customs service.• Support and guide Field Engineers what to do when problems occurred with software or system. • Created how to backup system plan and procedures for U.S. Customs and Border Protection X-Ray system after system deploys in the field.• Created Online help manual for U.S. Customs and Border Protection X-Ray system, Saudi Arabia Customs, and Korea customs service.• System Integration including all software and hardware for each customer site.

• WHQL Certification for Bluetooth chipsets and Bluetooth profiles including AV, AVRCP, Hands-free audio and HCRP driver for Windows Vista.• Validated software to ensure compliance with customer specifications.• Worked with CSR development team, Product Management, Marketing manager, StoneStreet One and Intel engineers to define and implement driver and software enhancements to improve customer experience.• Performed manual and automated functional, regression, localization and stress testing.• Created bug reports, regressed bugs, validated fixes and followed up for the release. • Implemented WHQL processes within PCSBU by educating the Product Management teams on Microsoft Windows Logo Programs Policies, and WHQL submission processes.• Ensured all CSR profile drivers met WHQL requirements for Windows Vista.• Coached other team members how to digitally sign Kernel-Mode drivers and install them in Windows Vista 64bit operating systems.

•WHQL Certification products for both retail and OEM, tested hardware and software applications on Windows platforms, tracked quality issues with in-house reporting system.•Documentation review such as install guides, user guides, and functional specifications for all USRobotics products.•Worked with Microsoft, product managements, engineering, and ODMs to define and implement driver and product enhancements to improve customer experience and reduce the cost of ownership for communication devices.•Coordinated disparate efforts between multiple development teams to ensure that new product designs and implementations met Microsoft requirements prior to their release.•Worked with Microsoft, ODMs, and engineering to ensure that all USRobotics products were in-built and compliant with Windows Vista, XP, and 2000 operating systems prior to their release.•Participated in high level (tier 3 and 4) troubleshooting discussions to determine problem origination and drive to solutions.