Christina T. Email & Phone Number

Athens, Gr

Athens, Attiki, Greece

Greece

Supervisor of Public Affairs @ Greek CIOFF Youth Commission- Participated as a representative of the Greek CIOFF Youth Commission to national conferences as well as the annual South Sector Conference.- Created , planned and organized parallel activities for kids and young people during cultural festivals in Greece.- Managing the social media accounts of the Greek Youth Commission.- Wrote articles about Greek customs for our social media.- Organized and executed two parallel activities for the Corfu Mediterranean Festival 2023 ( International Musical Instruments Exhibition and Coloring Book activity) and worked as a team leader for the volunteers designated for those activities.

Athens, Attiki, Greece

-Managed large amounts of inbound call as an employee on the NOVA project, concerning mobile & landline telephony, Internet and satellite and streaming TV.-Identified and assessed customers’ needs to achieve satisfaction.-Provided accurate, valid and complete information by using the CRM tools-Processed orders, online payments and changes on the customers' accounts following within GDPR policies.-Handled customer complaints by providing appropriate solutions and alternatives within NOVA's policies and guidelines and within the time limits.-Kept detailed records of customer interactions.-Collaborated with the sales and tech team when necessary.-Identified and escalated issues to my supervisors.

Athens, Attiki, Greece

- Administrated secretary assistance for the Ambassador's office.- Worked for two bilateral agreements between Greece and Russia & Greece and Turkey ˙ Proof-read the agreements ˙ Wrote reports concerning changes in the agreement for the Greek Ministry of Foreign Affairs and the other Greek ministries. ˙ Monitored the communications between the involved stakeholders. - Supported and prepared economic reports for scheduled visits of the Minister of Foreign Affairs to Albania and Georgia. - Managed internal and external diplomatic mail.

Athens, Attiki, Greece

-Built and strengthened client relationships to achieve long term partnerships.-Negotiated and signed contracts with 4 new companies.-Product presentation (ex. internship programs | Global Talent)-Maintained accurate client records , kept track of any contract updates and renewals.-Attended conferences and events to represent and promote AIESEC and its programs.