Athina Tsitinidou Email & Phone Number

Veria, Gr

Athens, Attiki, Greece

Athens, Attiki, Greece

• Fostered and nurtured robust relationships with corporate partners and stakeholders.• Proactively identified and pursued corporate sponsorships and funding opportunities.• Monitored and provided insightful reports on the progress of corporate partnerships.• Ensured strict compliance with corporate partnership agreements and deliverables, consistently meeting or exceeding expectations.

Athens, Attiki, Greece

• Successfully managed a diverse online team consisting of 19 members.• Content creation and preparation for online workshops.• Facilitating workshops on youth's life skills for the labor market by using non-formal educational methods.

Athens, Attiki, Greece

• Grant application writing and modification for European projects.• Erasmus+ KA1 Projects coordination, implementation, and monitoring.• Identifying funding opportunities and potential donors.• Representing the organization in European projects.• Website updates and development of new functionalities (kinitro.org, labyrinthofsenses.com).

Véroia, Central Macedonia, Greece

• Effective teamwork to meet/exceed customer expectations.• Resolved difficult customer complaints with clarity, root-cause analysis, and optimal solutions.• Managed bookstore inventory, including receiving, counting, and recording stock items manually.

Véroia, Central Macedonia, Greece

• Attained sales goals through effective customer service and product promotion.• Trained 5 new team members on Retail system and customer service strategies.• Operated cash registers and handle payment transactions accurately and efficiently.• Created customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.• Ensured sufficient stock levels to meet customer demands and assist in the ordering of new inventories.

Thessaloniki, Central Macedonia, Greece

• Managed end-to-end project oversight, including coordination of communication and documentation, while implementing effective sales strategies to attract candidates.• Demonstrated resilience through successful collaboration, adept problem-solving, and strategic priority setting within project procedures.• Developed strong multitasking skills, efficiently handling emails, phone calls, and customer services, alongside creating, archiving documents, and providing support for additional… Show more • Managed end-to-end project oversight, including coordination of communication and documentation, while implementing effective sales strategies to attract candidates.• Demonstrated resilience through successful collaboration, adept problem-solving, and strategic priority setting within project procedures.• Developed strong multitasking skills, efficiently handling emails, phone calls, and customer services, alongside creating, archiving documents, and providing support for additional tasks. Show less

Khalkidhiki, Central Macedonia, Greece

• Provided exceptional, friendly and fast service.• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.• Consistently adhered to quality expectations and standards.• Worked as a team member to achieve the highest level of customer satisfaction.

Kaválla, Eastern Macedonia And Thrace, Greece

• Performed excellent customer service, by being polite, friendly and providing valuable knowledge on dance programs.• Created and maintained spreadsheets using advanced Excel functions and calculations to develop lists of customers debts for better organization.• Enhanced business processes, by managing customer debt and resolving issues through active listening and open-ended questioning, escalating major problems to business owner.• Handled the phone calls and the Facebook page… Show more • Performed excellent customer service, by being polite, friendly and providing valuable knowledge on dance programs.• Created and maintained spreadsheets using advanced Excel functions and calculations to develop lists of customers debts for better organization.• Enhanced business processes, by managing customer debt and resolving issues through active listening and open-ended questioning, escalating major problems to business owner.• Handled the phone calls and the Facebook page of the company, by keeping it updated and answering the messages.• Contributed to creation of charitable events, by helping to organize them and delivering satisfactory results. Show less

Kaválla, Eastern Macedonia And Thrace, Greece

• Balanced excellent customer service with reliably completing varied store upkeep tasks.• Managed customer complaints to a satisfactory resolution, escalating the issue to the store owner if necessary.• Contributed to the improvement of operational efficiencies while managing customers’ requests, store inventory and transactions.• Received and counted stock items, and recorded data manually.• Maintained a clean and safe work environment in order to ensure compliance with safety… Show more • Balanced excellent customer service with reliably completing varied store upkeep tasks.• Managed customer complaints to a satisfactory resolution, escalating the issue to the store owner if necessary.• Contributed to the improvement of operational efficiencies while managing customers’ requests, store inventory and transactions.• Received and counted stock items, and recorded data manually.• Maintained a clean and safe work environment in order to ensure compliance with safety regulation. Show less