Freelance for Priority Management, CTU Training Solutions, Corporate Rebels, AccTech Systems

Conduct Training on the Corporate Front. Onsite and Off site training, evaluations and assessment as an when needed.

I am a dynamic, a highly effective trainer and facilitator who specialises in helping people find a better way to work.I have been in the training field for many years Training across the board.Priority Management http://www.prioritymanagement.com/southafrica is widely acknowledged as the world leader in the area of time and workload management training with over 2 million graduates . Over the past 31 years Priority Management has built a suite of training programs in essential management skills to keep abreast of technology, and has always maintained its focus on programs which provide practical, effective and immediate solutions to productivity issues in organizations.I am a facilitator for Priority’s Working Sm@rt suite of programs Nationally and I have delivered training in South Africa to many South African Corporates.

Responsible for coordinating Project from time of order until implementations and sign off from customer. Duties: scheduling, Implementation, coordination, follow-ups, securing.General Responsibilities1. Maintaining the distribution lists for the project concerned2. Setting up and maintaining the project network space (provide for project-specific information, e.g. history, project management information)3. Maintaining electronic copies of project files4. Coordinating the logistical needs and needs of new staff members 5. Scheduling meetings and workshops on request 6. Consolidating information for project meetings, as requested by the project manager7. Distributing information to nominated persons8. Arranging social functions9. Taking telephone messages10. Negotiating with other project managers regarding requests for information 11. Liaising with the project support office regarding the standardization of information, guidelines, etc.Maintenance of the project plan1. Receiving project plan from project manager2. Maintaining project plan - NB! Any changes to the project plan may only take place on the basis of an approved change request.3. Drawing up reports, e.g. status report and report of overdue work4. Distributing status and progress report to the approved distribution listAdministration of change requests1. Each team member has the template for a change request.2. The team member sends the change request to the project administrator3. Recording the change request in the change request statement 4. Allocating a number to the request5. Arranging a meeting to discuss the request or add a permanent item to the agenda of the regular meetings for dealing with change requests.6. Preparing the documentation for the meeting7. Updating the change request statement with the outcome of the meeting (e.g. approved, or first do an impact analysis)8. Updating the project plan after the request has been approved

Responsible for Training Hospitals in the Netcare Group on Microsoft Application both on and off site. Various training levels and assessment carried out for different projects. Involved travelling to sites and doing assessments and training coordinating and compiling reports on training and on the candidates. Developing and researching of new training material. Class Room setups, problem solving of candidates issues in computing. Developing and customizing training material to suit specific classes.Contact: Janice Lasos 0828330428

Travel to Premier Sites and provide training. Applications developed and based on Great Plains. Provide training implement software thereafter we do support and retraining. This is 24 hour support shift work involved. Training reports written daily along with site reports. Call logging system is used by trainers in event of escalation. SOP is written by trainers for user to follow team leader skills when appointed this rotates amongst the trainers. I was doing trainer in a particular field Debriefing. Responsible for training skilling of users assessments online. Intense travelling.Contact: Lillian Sauer(Team Leader) 0845756529Gijima Ast (Temp Position) R125 /ph

Gijima implemented Office 2007 standard suite to Southern Sun Group. I was responsible for developing training material and train the trainer as well as site training. We are required to travel to site. Do presentation with hotel staff on the software and make them aware of the changes. Day 2 the software is implemented in bulk upload from head office. Day 3 & 4 was for support & trouble shooting training reports and assessments forms filled out daily and submitted with the registers.Contact: Hendrik Magubane

Edcon implemented touch screen technologies tills to be rolled out to all stores in the group. We were responsible for facilitating; report writing and managing the e learning process the training was conducted regionally which required travel of 4 days to venues as well as marking and retesting and training of staff. Program catered for both back office and front office and stock room applications. Daily reports registers and feedback was done to head office.In quiet periods I was required to train at Edgardale on office 2003 application using projector. Levels trained were from beginner, intermediate, expert.Second project was to train on CMS Credit Management Services. Discom chain store was given access to CMS to check customer’s details and activate account etc. involved travelling to region to train.Contact : Marie Lucid Consulting 0217129320

Products from Windows through to Advance training of the Microsoft Office Products. Classroom based training of delegates training Microsoft Applications. Maximum classroom size 30 Delegates. Courseware trained are Microsoft office application. Version 2000 – 2007 Beginners to Expert Level. Ms Projects 2003-2007 Level 1-3. Access 2003-2007 Level 1-4. Contact : Johan Waldeck 011 234 5555/0715332930

Logged calls internally for Helpdesk as well as procurement. Worked on HP Openview service Desk and Mail Marshal. Dealt with IT Infrastructure for the Byte GroupContact : Tommy Mckenzie (Branch Manager) 011 205 8000Microsoft South AFRICA

Logging calls for hardware and software solutions.Contracted to Sun Micro Systems for shift work in a 24 hour Call Centre logging calls for the Help Desk.