Developer Support And Qa Engineer
Current• Improving customer experience by identifying, troubleshooting and escalating client facing bugs.• Guiding clients on using company’s product by tailoring road maps to fit their individual use case.• Spearheading ideas and suggestions to elevate product quality for better customer experience.• Ensuring smooth implementation of new product features by following QA testing best practices and guidelines while working closely with engineering team.• enhancing automated test suite by building new tests, identifying issues and fixing existing tests.