Thomas Small Email and Phone Number
Thomas Small work email
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Thomas Small personal email
I have work experience in the field of marketing, holding roles at Bell Canada and with the Toronto Blue Jays as a campaign and communications lead. Through these roles, I've learned to manage the customer journey from end to end. I specialize in launching SMS and email campaigns, and developing a smart digital web and app experience for the customer.I graduated from the Smith School of Business at Queen's University. During the winter of 2018, I studied abroad at Aalto University in Finland. One of my proudest accomplishments includes representing my school as a Top 10 Finalist at the Canada's Next Top Ad Exec competition this past year. Outside of my professional life, I have a passion for all things Toronto Raptors, Maple Leafs and Blue Jays. If you want to chat, reach out via email at thomas.small97@gmail.com or by LinkedIn message.
Toronto Blue Jays
View- Website:
- bluejays.com
- Employees:
- 1442
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Manager, Web And Direct MarketingToronto Blue JaysToronto, On, Ca
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Manager, Web & Direct MarketingToronto Blue Jays Jan 2024 - PresentCa
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Digital Marketing & Web/App SpecialistToronto Blue Jays Apr 2022 - Jan 2024Ca-Lead email marketing strategy for full registered user base, including: welcome journey, contact strategy, retention and upsell campaigns-Key prime for all ticket product launches, demonstrating executional excellence on web, email and creative development components-Manage Blue Jays Ballpark app, including: push notification strategy, UI enhancements, customer service materials, and onboarding partner driven games-Lead all bluejays.com website enhancements for the team, managing cross-functionally and with MLB
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Marketing Campaigns SpecialistBell Feb 2021 - Apr 2022Montreal, Quebec, Ca- Lead campaigns targeting over 100K customers using multiple tactics including: SMS, eDM, DM - Analyze consumer analytics from base to build engagement and minimize churn - Ideate and pitch capital projects to execs with emphasis on long term base management strategy -
Lucky Mobile, Marcom And Channels SpecialistBell Jul 2020 - Feb 2021Montreal, Quebec, Ca- Lead quarterly marketing plans, including copy writing for contextual flash sales and social media posts.- Coordinated the launch of branding, communications and advertising for 3 new major retail partners.- Developed weekly hype decks and offer communications for over 10 retail channels that sell the brand.
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Specialist, In Store Design & Project ManagementBell Oct 2019 - Jul 2020Montreal, Quebec, Ca- Designed and led execution of in-store merchandisers for over 15 hardware and consumer electronics partners.- Collaborated with two external vendors and cross functional product, execution and legal teams on each project.- Championed the launch of a luxury event kit from the ideation stage to launch, available to over 100 stores.
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Customer Experience ConsultantBell May 2018 - Jul 2018Montreal, Quebec, Ca- Gained a summer internship in the Graduate Leadership Program. - The program granted the opportunity to complete a consulting project that was presented to six high-level executives at the end of the internship.- Attended weekly networking sessions and contributed to the community via various volunteering days.
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Summer Camp CounselorBig Brothers Big Sisters Of Canada Jun 2017 - Aug 2017Ca- Coordinated the planning and execution of seven weeks of themed camp.- Mentored over 30 children per week learning new interpersonal and communication skills.- Collaborated with a team of ten volunteers by delegating tasks and maintaining constant dialogue. -
Customer ServiceKings Court Catering Jun 2016 - Sep 2016- Tasked with a variety of jobs including serving, event coordination and cleaning.- Demonstrated customer service skills through strong communication while always putting forth an excellent work ethic.
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SupervisorBulk Barn Foods Limited Jul 2013 - Aug 2015Aurora, Ontario, Ca- Leader of the shift responsible for task of delegating jobs, organizing the finances and dealing with customer relation situations.- Learned inventory management skills through assisted store manager with weekly orders.
Thomas Small Skills
Thomas Small Education Details
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Queen'S UniversityGeneral -
Aalto UniversityGeneral
Frequently Asked Questions about Thomas Small
What company does Thomas Small work for?
Thomas Small works for Toronto Blue Jays
What is Thomas Small's role at the current company?
Thomas Small's current role is Manager, Web and Direct Marketing.
What is Thomas Small's email address?
Thomas Small's email address is th****@****barn.ca
What schools did Thomas Small attend?
Thomas Small attended Queen's University, Aalto University.
What are some of Thomas Small's interests?
Thomas Small has interest in Human Rights, Children, Education, Health.
What skills is Thomas Small known for?
Thomas Small has skills like Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Powerpoint, Public Speaking, Research, Project Management, Leadership, Event Planning, Teamwork.
Who are Thomas Small's colleagues?
Thomas Small's colleagues are Melissa Neverson (Masternak), Chrp, Kaitlyn Mcknight, Balpreet Singh, Jackson Doney, Laura Brown, Ahmed Diab, Joshua Kalmin.
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