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INFORMATION TECHNOLOGY LEADERDatacenters, Infrastructure, Applications Development, Help DeskAccomplished IT Director with broad technical knowledge as well as proven analytical and project management skills. Calculated strategist and adept business manager with demonstrated ability to exceed expectations seeks a senior level technology management or related business leadership position.• 18+ years of progressively responsible IT leadership• Able to quickly understand business requirements and adapt successful technology solutions while reducings costs• Broad technical knowledge combined with hands-on technical experience from infrastructure to web application systems development• Team oriented with expertise in cross-functional disciplines such as project management, business analysis, customer service, and problem solving • Significant experience with many vendor hardware and software products including HP, IBM, CISCO, EMC, VMware• ERP - Full lifecycle implementation with Dynamics AX and PeopleSoftSpecialties: Project Management, Web Application Development, IT Infrastructure, ITIL, Virtualization, Infrastructure Optimization & Management, Executive Reporting, SLAs, Cost Reduction, Business Process Improvement, Methodology creation, Quality Control, Risk Management, SDLC, Application Architecture, Systems Administration, Change Management
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Associate Director Of Enterprise ApplicationsIllinois State University Oct 2015 - Mar 2016 -
Assistant Director Of Enterprise ApplicationsIllinois State University Jul 2012 - Oct 2015Normal, IlDirect a team of software administrators and technical analysts which manage business critical administrative systems such as PeopleSoft for the university. We are in process of migrating applications from departmental silos into a shared applications and support environment with common SLAs and standardized support.
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Head Of Information & Business TechnologyMorton Buildings, Inc. Mar 2009 - May 2012Led the IT organization for a $375M national construction company with over 125 physical locations including 7 manufacturing facilities with accountability for an $8M dollar IT budget. Delivered multiple strategic and tactical initiatives (ERP Dynamics AX, Dynamics CRM) while reducing costs 10% year over year and increasing measurable business value. Implemented best practices and tools for Business Intelligence and management of performance for both IT and the Company. -
Principal Project ManagerDc3 Solutions Sep 2008 - Feb 2009Lead the PMO development and deployment of company wide IT Services methodology and standards of IT Startup Company while also providing onsite consulting for Morton Buildings.
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Senior Project ManagerAgilysys Oct 2005 - Jan 2009Lead talented consulting project teams for a professional services group of a Fortune 1000 VAR to deliver successful IT services including new implementations, consolidations, upgrades, and migrations to infrastructure. Accomplished implementations of complex solutions for customers across the US including Intuit, Toyota, MessageLabs, University of South Carolina, and Bridgestone-Firestone as well as major banks, financial institutions, universities, and hospitals.• Provide virtual and onsite project management for up to 23 projects simultaneously, with durations from 2 weeks to 1 year and budgets up to 5 million dollars• Attained highest amount of project revenue over a 6 month period for a PM, setting a company record• Develop, standardize, and maintain PM methodology and continuous process improvement programs for the Agilysys PMO• Drive regional pre-sales activities to acquire and close new business• Leverage industry best practices knowledge -
Senior Business Analyst & Project CoordinatorCitigroup Insurance Investments Feb 2005 - Oct 2005Acted as a liaison between financial business units and technology teams to ensure understanding of business goals and project success criteria. Fostered relationships with business partners and technical teams to develop, review, and clarify application specifications, understand change requirements, build/execute test plans, and summarize collected data. Tracked and assessed information security risks in application portfolio and recommended strategies for improvement. Organized project documentation and tracked project metrics to ensure efficiency and proper documentation throughout the software development lifecycle.• Performed cost benefit analysis to reduce expenditures, canceling projects with negligible benefits and re-focusing resources towards those with maximum benefit (ROI)• Created management reporting tools to provide Directors, Project Managers and VPs with decisions support• Designed and updated SOX, business continuity, and DR documentation and procedures -
Director Of It And Customer Support ServicesDatatrax Publishing Systems Feb 2004 - Feb 2005Managed Day to Day Operations for Customer Helpdesk as well as Internal IT systems administration.
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Assistant Director Of Information TechnologyPurdue University Jul 1998 - Feb 2004Managed and Hands on with Internal Helpdesk to Application Development with a touch of Infrastructure in between.
William Todd Smoak, Pmp, Itil Skills
William Todd Smoak, Pmp, Itil Education Details
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It Project Management
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Electrical Engineering
Frequently Asked Questions about William Todd Smoak, Pmp, Itil
What is William Todd Smoak, Pmp, Itil's role at the current company?
William Todd Smoak, Pmp, Itil's current role is Executive Director Technology Solutions at Illinois State University.
What is William Todd Smoak, Pmp, Itil's email address?
William Todd Smoak, Pmp, Itil's email address is wt****@****ate.edu
What is William Todd Smoak, Pmp, Itil's direct phone number?
William Todd Smoak, Pmp, Itil's direct phone number is +130943*****
What schools did William Todd Smoak, Pmp, Itil attend?
William Todd Smoak, Pmp, Itil attended Purdue University, Georgia Institute Of Technology.
What skills is William Todd Smoak, Pmp, Itil known for?
William Todd Smoak, Pmp, Itil has skills like It Management, Program Management, Business Process Improvement, Sdlc, Management, Project Management, Enterprise Software, Business Analysis, It Service Management, Itil, Pmp, Erp.
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