Timothy O'Connor Email & Phone Number

Seattle, WA, US

100 is proptech platform disrupting multifamily's rental and screening process with a tech-driven approach that makes renting easy, bias-free, and secure. Leveraging cutting-edge identity verification and fraud prevention, 100 sets a new standard in rental applications—eliminating fraud and streamlining screening. Built and backed by industry experts who.

Seattle, Washington, US

Driving and executing strategy for a deeply integrated enterprise CRM with multiple stand-alone AI-powered SKUs to penetrate all segments of a market faster. Leading multiple efforts to expand SOM (Serviceable Obtainable Market), enabling strategic deals, and building up a product leadership team that manages an international product org of 25.

Seattle, Washington, US

• Drove 11 product teams to hit 40% revenue and 50% market YoY growth resulting in a very favorable acquisition on 10/2022.
• Multi-Product Strategy- Refined business model drivers (Land, Expand, Retain, and Up-Sell) and weighted investment in each which determined roadmap, product org design, and resource allocation to hit mission-critical.
• Product Org Maturity- Created an org chart with Directors, PMs, BA’s focused on areas of our customer concerns. Setup Heap and incorporated product analytics deeper into our prioritization framework and BRICE scoring.
• Cross-Org- Drove higher levels of engagement with CS and ENG to execute on roadmap and deliver customer outcomes. Results for CS include self service documentation, higher beta and GA adoption, churn reduced to less.

Seattle, Washington, US

• Owned flagship CRM Product and provided leadership oversight for Integrations and Platform Products.
• Multi-Product Strategy- Aligned product roadmaps to support product and engineering tech debt initiatives. Collaboration with Sales, Marketing and CS on competitive positioning research to drive product, design and.
• Product Org Maturity- Created our Customer Advisory Board and the first Product Strategic Retreat resulting in new Mission, Vision and Values translated to Behaviors and Practices with qual and quant commitments to.
• Cross-Functional- Drove deeper engagement with CS and ENG to execute on roadmap and deliver customer outcomes. I drove CS enablement, documentation and proper function delegation to gain Product/ENG time back to focus.
• Product- CRM: Launched our Cross-Sell feature set resulting in 250% increase in pipeline conversion rates for our customers. Platform: Led a successful split from CRM team and early wins stabilizing Unit & legacy data.

Seattle, Washington, US

• Developed an enterprise platform integration strategy with 8 developers for a CRM SaaS B2B startup growing fast.
• Product Strategy- Established an Integrations Platform Visionary Roadmap balancing tech debt, must-haves, linear and 10x innovation as well as tech, customer and market dynamics. Strategic facilitation, planning and.
• Product Management- Transformed our integrations product to scale with 10x more throughput, 30% less resource usage, lower costs, 60% lower defect rate. Lead very technical problem and solution space discussions across.
• Product Maturity- Persistent “bar raiser” status has led to many maturity leaps for our startup with customer and strategy-aware developers, efficient discoveries, accurate estimations (w/in 2% YE), SDLC alignment.
• Technical- Dev background and acumen used to refine the ‘how’ solutions leading to best practices for real-time bi-directional integrations, race conditions, API design. Led a data discrepancy monitoring solution to.

Seattle, Washington, US

Developing an enterprise platform integration strategy with large team of developers for a CRM SaaS B2B startup growing fast!

Seattle, WA, US

• Multi-Product Strategy- Lead effort to create the first Strategic Framework used to create roadmaps for Engineering and two Products: Enterprise Document Management (B2B) and eSignature (B2B2C). Balanced needs of.
• Product Operations- Established customer outcomes, KPI’s and OKR’s to monitor and track the efficiency and effectiveness of our services, initiatives and sprints. Managed relationships with key stakeholders, sponsors.
• Management- Provided supervision and performance management for a team of 7 by helping individuals set their OKR’s and further specializing Dev roles to support QA and Architecture. Team included 2 Product Managers, a.
• Technical Project Management- Established business and project goals, guiding principles, vendor and product evaluation criteria for a major re-platforming project. Facilitated the kickoff, planning, implementation.

Seattle, WA, US

• Executive team member who helped define the mission, vision and program goals and then drove technical initiatives that increased our program's reach and impact, increased revenue and a 30% reduction in TCO (Total Cost.
• Multi-Product Strategy- Created a multi-year roadmap for 5 business units. Initiatives delivered included re-platforming and integrating our eCommerce and CRM, 40% COGS reduction, 30% page performance increase and 2x.
• Application Management- Spent 5 years migrating every application from an on-premise to a best-in-class cloud-based solution for a 30% reduction in Total Cost of Ownership (TCO). Chose flexible integrated applications.
• Vendor Management- Managed all tech vendor relationships and contracts to maximize value of their strategic guidance, deep engineering expertise, open-source technology integrations, and TCO reduction.

Seattle, WA, US

Seattle, WA, US

• Duties included: Product Manager, Business Analyst, Full Stack Developer.
• Multi-Product Strategy- For B2B2C products, I gathered requirements, created consensus on strategic goals by facilitating project portfolio management meetings with leadership team and managed in-house development and.
• Business Intelligence- Used SQL queries to identify underutilized strengths, inefficiencies, increase conversions and create KPIs. Insights, analysis, and presentations resulted in new initiatives, best practices, and.
• Web & Database Development- From conception to deployment, designed, developed and assisted with hundreds of components and overhauls of an in-house web-based back-end business software site with its own CRM, among.

Toronto, Ontario, CA

• As a Sole Proprietor: Lead generation, direct marketing, advertising, sales, budgeting, recruiting, interviewing, training, customer service, operations, production and business basics like payroll, accounting, taxes.
• Over two summers: $260,000 in sales, painted 70 homes, managed 9-12 employees, 100% customer satisfaction. Received Rookie of The Year Award, Quality Outlet of the Year Award, and Presidents Club. Paid my own way.

• General construction, renovation, remodeling, painting, hauling, power washing and odd jobs.
• Small Business Fundamentals: Generated leads, closed sales, built estimates, executed production, and satisfied customers.

Business, Entrepreneurship

Business, Business, Economics, Aviation