Systems Engineer Ii
Current• Perform enterprise vulnerability remediation and application-level patching• Create and maintain system documentation, such as diagrams, standard operating procedures, and work instructions. • Perform all necessary audits and maintenance activity to ensure service levels are sustained and that systems are optimized and not compromised.• Assist with troubleshooting, scrutinizing, improving, and streamlining complex work processes via design or automation.• Assist in the… Show more • Perform enterprise vulnerability remediation and application-level patching• Create and maintain system documentation, such as diagrams, standard operating procedures, and work instructions. • Perform all necessary audits and maintenance activity to ensure service levels are sustained and that systems are optimized and not compromised.• Assist with troubleshooting, scrutinizing, improving, and streamlining complex work processes via design or automation.• Assist in the installation, configuration, testing, and maintenance of operating systems, application software, and system management tools, as well as the maintenance and monitoring of system backups and archives to aid in disaster preparation and recovery.• Work with cross-functional project teams to help implement changes/upgrades/new installs of internal systems/software.• Implement and/or modify monitoring tools for active monitoring, performance monitoring, log aggregation, and event trending.• Document problems, resolutions, processes, and procedures.• Developing and testing new products, troubleshooting complex system issues, and resolving issues escalated to them from TechSupport, Field Services, and/or Network Operations. Show less
