Responsible for expanding business within the Carolina's Market. Accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base.Essential duties & responsibilities include:• Maintain current customers and acquire new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. Requires mastery of the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals.• Build relationships with current customers while growing the revenue and profits through service changes and price increases.• Communicates regulatory compliance issues to customers.• Implement sales strategies to maximize revenue and profits through maintenance and penetration of existing customers.• Resolve problems and coordinate customer needs with Field Operations and/or Customer Service group.• Works as liaison between customers and accounts payable department for collection of receivables when requested.• Assists with coordination and implementation of Regional and National account sales activities.

Working with WMSS Management & Sr. Leadership, investigated, designed and implemented the transition of a $24.5MM business from WM Healthcare Solutions to WM Sustainability Services' Remote Services division. Manage a diverse team of nine (9) professionals, responsible for day-to-day customer service, contract management, billing and other financial aspects of assigned accounts.Work with Operations Support Managers and sales in the identification of new contract opportunities, ensuring staff performs appropriate vendor and cost development. Utilize both internal WM business units (Wheelebrator Technologies, Inc., WMHS, Recycle America, LampTracker, etc.) and third party facility networks to manage client wastes generated in the healthcare industry.

Responsible for the implementation, management and growth of the healthcare specialty waste segment across all Waste Management business segments. Utilize both internal WM business units (Wheelebrator Technologies, Inc., WMHS, Recycle America, LampTracker, etc.) and third party facility networks to manage client wastes generated in the healthcare industry.

With a focus on providing best practices and cost savings for full wastestream management, provided consulting expertise to C-Suite and others throughout organizations. Demonstrated best practices and cost savings analysis for solid waste, medical waste, hazardous waste, recycling, confidential document management, radioactive waste & others. Also provided assistance with waste compliance, wastewater treatment and other issues facing industries large and small.Strove to meet client challenges in a trying economy, maximizing dollars spent while remaining compliant with regulatory requirements.An example of a cost-savings, compliant project was our assistance in the development and implementation of unique, mobile industrial wastewater recycling & reuse unit for the US Navy.

As the Lead Healthcare Environmental Assessor, I was tasked with conducting comprehensive assessments of target customers (healthcare facilities) hazardous waste and environmental services operations to establish baseline, chemical and other hazardous waste inventory, current hazardous waste vendor, management processes (including manifest management, storage accumulation area and related hazardous waste activities.)Worked closely with clients and potential clients to identify and articulate opportunities for enhancement to their processes, vendor relationships and regulatory compliance. The assessment process is conducted at customer facilities and requires my interaction with customer site personnel across multiple departments and at various levels (up to & including C-suite.)I continuously established relationship with key on site personnel during the assessment process and assisted in the communication of the WMHS and PharmEcology Services value proposition throughout the customer facility. Solicited pricing from appropriate hazardous waste vendors. Develop pricing for transport and treatment to submit to customers throughout WMHS. Provided technical support for sales activities throughout the sales cycle.

TRS-Environmental was a business within the McGrath RentCorp family of companies (symbol: MGRC.) As the premiere source for Industrial Hygiene & Environmental Testing/Sampling Equipment rental needs, I was tasked with building & growing a territory ranging Maryland to Florida west to the Mississippi River.Calculated and provided unique financing options for large purchase items and/or transactions. Regularly gave presentations to mid- to senior-level staff, as well as full locations (ie. “lunch and learn.”) Primary focus was on the nation’s top 200 environmental consulting firms.Worked closely with inside sales (Regional Business Developer) and inside technical support (Applications Engineers) to ensure superb customer service to all clients.Having been granted the opportunity to work with quality people providing best in class service to clients across multiple industries was both exciting & rewarding.

Responsible for accounts in North and South Carolina. Hired to grow a lagging territory, based upon my past sales performance history. Succeeded in exceeding budget projections for eight of eleven months in 2007. Grew territory by 50% vs. 2006 (finished 2007 20% over established quota.) Sell a full regiment of comprehensive environmental services (field services, lab packing, site remediation, reactive chemicals management, Household Hazardous Waste management, etc.) to a diverse client base, including Eastman Chemical, BASF, International Paper, Veolia ES and others. Prospect for new customers (ie. cold calling.) Perform client facility waste handling audits, as well as audits/tours of Ecoflo's Greensboro TSDF facility. Secure and implement multi-facility agreements for corporate accounts throughout territory.

Managed accounts from Central New Jersey throughout the Metropolitan New York/Long Island area. Successfully grew a lagging sales territory from $3.2M to $5.2M in revenue within 30 months. Awarded NJ Branch Account Manager of the Year three (3) consecutive years (2003 - 2005). Worked with other businesses to ensure full penetration across sister companies. Prospected for new customers. Introduced additional service capabilities to existing on an ongoing basis in an effort to fully penetrate client’s organization. Maintained and expand relationships with clients from a corporate standpoint while servicing their local office needs on a nationwide basis. Handled multiple aspects of client’s needs; including inquiries, facility capabilities, approval status, pricing negotiation, waste surcharging/price increase. Created and execute requirements agreements for waste streams originating at multiple facilities.

As a contracted Sales Professional (working for DuPont through Yoh, Inc.), I was responsible for all Broker/TSDF accounts from the Mid-Atlantic through the Mid-Western US. Successfully maintained a base budget of $4.55MM. Worked to ensure full penetration across DuPont’s other business lines. Gave multimedia presentations of business overview and service capabilities to both existing and prospective customers (including upper management, sales force and operations) on an ongoing basis. Maintained and expanded relationships with clients from a corporate standpoint while servicing their local office needs on a nationwide basis. Handled multiple aspects of client’s needs; including inquiries, facility capabilities, approval status, pricing negotiation, waste surcharging/price increase. Created and executed requirements agreements for waste streams originating at multiple facilities.

Maintained base accounts and developed new accounts in a sales territory ranging from Northeastern through Central and Southern Pennsylvania, as well as parts of Central and Southern New Jersey. Worked with clients in multiple industries including paint and coatings, chemical manufacturing, industrial fabrication, pharmaceutical and others. Created an increase in new business throughout the region. Developed new market penetration strategies with upper management. Standardized pricing structure for all base clients. Identify, profile and coordinate various waste streams for proper reduction, handling and disposal procedures. Worked with clients and regulatory agencies regarding waste issues (i.e. generator status, spill plans, training, reports, etc.)

Managed base accounts as well as the development of new accounts in a sales territory ranging throughout New Jersey, with a base budget of $1.6 million. Successfully increased both Waste Transportation/Disposal and Industrial Services revenue within the territory. Successfully penetrated new markets by introducing new services to both existing and prospective clients and geographic areas. Developed new relationships with “national” account clients to expand services provided and revenue generated. Awarded multiple major projects/contracts.

Responsible for the training and supervision of Customer Service Representatives in multiple offices. Continued implementation and management of multiple contracts. Maintain and increase employee knowledge and expertise. Ensure competence with all aspects of waste disposal activities (manifesting, analytical interpretation, waste profiling). Approve all quotes and invoices prior to final processing. Acted as point of contact for clients. Perform project investigations and management. Arranged for both hazardous and non-hazardous waste material disposal scenarios.

Acted as an Inside Sales Representative for Field Services and Transportation/Disposal clients (incoming and outgoing calls.) Provided support for Field Services Specialist. Duties included quote preparation, project scopes and sites assessment, hazardous and non-hazardous waste characterization, and disposal preparation, manifesting and tracking. Managed multiple contracts for site/emergency response/waste disposal services, including Amtrak, Bell Atlantic, Con Edison and others. Responsible for continuing project coordination, performance tracking and billing. Acted as liaison between Field Services and Transportation and Disposal divisions.