Tomislav Stanić Email & Phone Number

Croatia

Running a business that makes people happy.

Zagreb, Croatia

Responsible for monitoring and analyzing the realizations of the entire sales network, on which employee rewards are based. Responsible for the calculation and visualization of data displayed on the internal web application. Preparation of reports for the executive directors and preparation of the client base for CRM campaigns.

Zagreb, Grad Zagreb, Croatia

Only technical team member responsible for delivering complex data from Croatia to Telekom Austria Group, used by top executives.Kept most of responsibilities from the previous position, but got some help to have more time for the data in previous paragraph.

Zagreb

Build useful dashboards and ad hoc reports that help with business overview. Maintenance of predictive models.Maintenance and development of data marts that were used by a tool that writes SQL queries for business users that don’t know how to.Delivering that data to CRM, that delivers it to sales channel (phone/e-mail/SMS/etc.).Maintenance and development of the tools used for all of that.

Zagreb

Zagreb

Build CRM activities from scratch, there were non before as I was responsible for a new telco brand on the marketUsed data to make propositions that enabled an exponential revenue growth, and to shift investments towards more profitable ones

Zagreb

These roles helped me to get inside a customer’s mindset, get a bigger picture of starting a new brand on the market, and leading a teamStarted as an agent that helped people with anything regarding to their mobile phone service Promoted to also dealing with written complaintsPromoted to being a senior whose responsibilities were selecting, educating, supervising and managing agents

Master’S Degree, Information Technology

Bachelor'S Degree, Information Technology