Quality Auditor
Current
Aug 2022 - Present
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Thomas Stavrakis Email & Phone Number
Quality Auditor @ PeopleCert
at
PeopleCert
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Quality Auditor @ PeopleCert
Location
Greece, Greece, Greece
Company size
Who is Thomas Stavrakis? Overview
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Quick answer
Thomas Stavrakis is listed as Quality Auditor @ PeopleCert at PeopleCert, a company with 392 employees, based in Greece, Greece, Greece. AeroLeads shows a matched LinkedIn profile for Thomas Stavrakis.
Thomas Stavrakis previously worked as Quality Auditor at Peoplecert and Quality Assurance Quality Control Manager at Charaktiniotis & Partners Law Firm. Thomas Stavrakis holds Human Resources Management And Organizational Analysis from Ethnikon Kai Kapodistriakon Panepistimion Athinon.
Company email context
Email format at PeopleCert
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PeopleCert
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Profile bio
About Thomas Stavrakis
Thomas Stavrakis is a Quality Auditor @ PeopleCert at PeopleCert. He possess expertise in customer experience, teamwork, key performance indicators, root cause analysis, analysis and 14 more skills. He is proficient in English.
Listed skills include Customer Experience, Teamwork, Key Performance Indicators, Root Cause Analysis, and 15 others.
Current workplace
Thomas Stavrakis's current company
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Peoplecert
8 roles
Thomas Stavrakis work experience
A career timeline built from the work history available for this profile.
Quality Assurance Quality Control Manager
Assigned Data Protection OfficerManager of quality control and assurance dept.► Responsible for adhering to the requirements of ISO 9001:2015 standard and the maintenance of QMS► Monitoring QMS performance through qualitative KPIs and liaise with stakeholders to identify the root causes of non-conformities and other issues► Representation of the Company on.
Apr 2021 - Aug 2022
Manager Of Quality Control, Assurance And Training Dept.
► Responsible for adhering to the requirements of ISO 9001:2015 standard and the maintenance of QMS► Monitoring QMS performance through qualitative KPIs and liaise with stakeholders to identify the root causes of non-conformities and other issues► Representation of the Company on Quality related matters to the third parties (certification body, clients.
Mar 2017 - Mar 2021
Collection Agent
► Collection of debts from pre-legal and legal actions portfolios on behalf of the clients of the law firm► Telephone contacts with debtors and ensuring that customer instructions are strictly followed► Import of contact information and data with debtors and their history of arrears in CRM► Real-time prevention of possible complaints and cases which.
May 2016 - Feb 2017
Customer Operations Quality Auditing Representative
Rehiring with the same responsibilities to work on hellas online project as well as future clients.
Dec 2013 - May 2015
Customer Operations Quality Auditing Representative
► Representatives’ Evaluation► Performance management► Design / adjust evaluation and monitoring procedures► Counseling and guidance of representatives► Procedure mapping, assessment and design► Liaise with outsourced companies that handle arrears in order to achieve balance on the level of customer service► Coordination of Customer Experience projects.
Nov 2009 - Dec 2013
Technical Care Team Leader
► Managing a team of ± 30 technical support representatives► Performance management► Shift & absenteeism control► Call control (both Incoming and Outgoing)► Monitoring of call center's KPIs and representatives' call performance► Continuous support and assistance► End-to-end handling of complaints and escalated cases► Organizing monthly feedback to.
Nov 2008 - Oct 2009
1St Level Technical Support Unit
► Troubleshooting of customers' internet access (aDSL, ARYS), phone services (VoIP) and / or the given equipment
Oct 2007 - Nov 2008
Team & coworkers
Colleagues at PeopleCert
Other employees you can reach at peoplecert.org. View company contacts for 392 employees →
A-
Aspasia - Thaleia Mitsi
Colleague at PeoplecertThessaloniki, Central Macedonia, Greece, Greece
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DK
Dimitris Kapogiannakis
Colleague at PeoplecertGreece, Greece
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MA
Mavrou Anna
Colleague at PeoplecertMarousi, Attiki, Greece, Greece
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SM
Satya Mishra
Colleague at PeoplecertGurgaon, Haryana, India, India
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EG
Evangelos Giannakos
Colleague at PeoplecertLárisa, Thessalia, Greece, Greece
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TD
Thanasis Douvris
Colleague at PeoplecertGreece, Greece
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EK
Elisavet Kokkali
Colleague at PeoplecertGreece, Greece
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AD
Anastasia D. Gavanas
Colleague at PeoplecertGreece, Greece
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FK
Frantzeska Kalogiri
Colleague at PeoplecertGreece, Greece
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SM
Socrates Mitsis
Colleague at PeoplecertGreece, Greece
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Aspasia - Thaleia Mitsi
Colleague at PeoplecertThessaloniki, Central Macedonia, Greece, Greece
View →
DK
Dimitris Kapogiannakis
Colleague at PeoplecertGreece, Greece
View →
MA
Mavrou Anna
Colleague at PeoplecertMarousi, Attiki, Greece, Greece
View →
SM
Satya Mishra
Colleague at PeoplecertGurgaon, Haryana, India, India
View →
EG
Evangelos Giannakos
Colleague at PeoplecertLárisa, Thessalia, Greece, Greece
View →
TD
Thanasis Douvris
Colleague at PeoplecertGreece, Greece
View →
EK
Elisavet Kokkali
Colleague at PeoplecertGreece, Greece
View →
AD
Anastasia D. Gavanas
Colleague at PeoplecertGreece, Greece
View →
FK
Frantzeska Kalogiri
Colleague at PeoplecertGreece, Greece
View →
SM
Socrates Mitsis
Colleague at PeoplecertGreece, Greece
View →
4 education records
Thomas Stavrakis education
Human Resources Management And Organizational Analysis
Education record
Carierra Computing School
Education record
Ιεκ Ξυνη
Education record
2Ο Γενικό Λύκειο Βούλας
FAQ
Frequently asked questions about Thomas Stavrakis
Quick answers generated from the profile data available on this page.
What company does Thomas Stavrakis work for?
Thomas Stavrakis works for PeopleCert.
What is Thomas Stavrakis's role at PeopleCert?
Thomas Stavrakis is listed as Quality Auditor @ PeopleCert at PeopleCert.
Where is Thomas Stavrakis based?
Thomas Stavrakis is based in Greece, Greece, Greece while working with PeopleCert.
What companies has Thomas Stavrakis worked for?
Thomas Stavrakis has worked for Peoplecert, Charaktiniotis & Partners Law Firm, 360 Connect Sa, and Hellas Online.
Who are Thomas Stavrakis's colleagues at PeopleCert?
Thomas Stavrakis's colleagues at PeopleCert include Aspasia - Thaleia Mitsi, Dimitris Kapogiannakis, Mavrou Anna, Satya Mishra, and Evangelos Giannakos.
How can I contact Thomas Stavrakis?
You can use AeroLeads to view verified contact signals for Thomas Stavrakis at PeopleCert, including work email, phone, and LinkedIn data when available.
What schools did Thomas Stavrakis attend?
Thomas Stavrakis holds Human Resources Management And Organizational Analysis from Ethnikon Kai Kapodistriakon Panepistimion Athinon.
What skills is Thomas Stavrakis known for?
Thomas Stavrakis is listed with skills including Customer Experience, Teamwork, Key Performance Indicators, Root Cause Analysis, Analysis, Customer Centric Solutions, Nice, and Evaluations.
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