Employee Relations Specialist
Malvern, Pa; Scottsdale, Az
In 2000, I transferred to a critical role in Vanguard and one where my talents as a coach and people developer were honed and perfected. I also built my knowledge of employment law and fair policy administration.In most organizations, the Employee Relations or Labor Relations role serves to protect the assets of the company by mitigating risk through investigating and acting on discrimination complaints and enforcing laws and company policies. That was true in this job too while supporting a client base of 1000 employees.I helped employees and management deal with issues including performance deficiency, working relationships, career development, using company benefits, or job placement. I conducted a variety of training on sexual harassment, fair treatment, policy interpretation, LOA (FMLA, STD), performance management, and compensation. I was the employee relations point-of-contact for report generation and data analysis for our quality improvement efforts. I ran monthly reports, presented data and facilitated team discussions to improve our workflow and services. I did a stint in our Leadership and OD department developing a program that identified high potential associates to prepare them for supervision. Using a competency-based model and bench-marking to best practices, I developed a high-po behavioral profile, conducted interviews and detailed key differentiating actions and behaviors of success. This profile was then used for selection purposes.