Tim Strzalkowski Email & Phone Number

Wilmington, DE, US

Newark, Delaware, United States

• Leader among peers by focusing on internal peer development andcollaboration. Promoted engaging idea sharing and support.
• Developed a high degree of confidence with repair vendors throughcoaching, motivating and engagement.
• Influenced key performance metrics and customer experiencelevels by leveraging technology and data analytics, whileempowering partners to become self-sufficient and proactive.
• Responsible for direct repair relationships throughout Delaware,Maryland, Pennsylvania, Kansas, and Colorado.
• Inspired the OYS organization to think differently and more globallyby leveraging communication, technology, and data analytics.Developing a proactive and empowered approach to vendorperformance management.

Wilmington, Delaware

Field claims associate responsible for handling more complex and technical physical vehicle inspections. Took ownership of the customer experience throughout the lifetime of the claim process through a proactive and personal approach. Highly technical and proficient in automotive collision and refinish technologies.

Wilmington, Delaware

Collision center manager, responsible for production, estimating and ensuring positive customer experiences. Fostered vendor and partner relationships, including multiple insurance direct repair programs. Created training opportunities to ensure safe and compliant repairs.