A strategic planning and implementation coach-consultant-manager helping hospitality, wellness-facility, entertainment, and tourism businesses maximize profits, refine operations, and cultivate teams. I have started, operated, and sold many of my own successful customer-centric businesses, giving me a unique perspective. I am passionate about helping business leaders take the next step in their own success through a holistic approach, having developed the Triformative Business Model which uses the Three Pillars of Business Wellness to cause an important and lasting change through growth and development. Selected Business Accomplishments Surged membership sales by 50%, fortified staff retention by 50%, and skyrocketed customer retention by a remarkable 200% within one fiscal year. Drove overall revenues to a staggering 300% growth within the first 3 years. Continuously earned a position in the top 5% of the industry for team member retention, upholding this exceptional achievement over a decade. Propelled team growth from 42 to over 950 within a gainful 2-year span Pioneered entry into three pivotal markets within two years, concurrently ensuring sustained profits for stakeholders. Skyrocketed to $2.5M in online retail sales within a dynamic 2-year span from start-up, enhancing overall profits with retail as a supplementary revenue stream. Led the inception and continuous operation of 16 unique F&B establishments spanning 3 countries and operating in 3 languages. Catapulted event bookings, achieving a twofold increase within first 3 months, with average sales of private social events surpassing $75,000 Formulated a strategic plan and executed an operational blueprint, halving time to market and reducing costs by 80% Successfully rebranded marketing strategy, propelling social media growth by achieving an average of 17,000 monthly Facebook views; and 15 comments, 67 reactions, and 695 views per post in under three months from inception. Steered startup through negotiations, culminating in a licensing agreement with one of the top 10 largest U.S. Universities, securing extremely favorable terms. Played a pivotal role in securing multimillion-dollar funding during both Phases A and B for startup. Pioneered an inaugural US-based Coach Certification Program, engaging over 420 participants, establishing a train-the-trainer initiative, and fostering over 25 leadership positions within the first year.