Theresa C. Email & Phone Number

Niles, Mi, Us

Chicago, Illinois

I am A Self Relationship coach & a traveling Wedding Officiant specializing in self love, expression, depression, support & guidance.

United States

Greater Chicago Area

• Create schedules for staff and clients. • Identify and place correct number of cleaning personnel per job. • Monitored work quality and provide training to employees. • Responsible for face to face estimations in order to acquire new clients. • Regularly attend meetings with the Director regarding company growth and improvements. • Supervise staff and aide in maintaining hygienic cleanliness of entire buildings, including corporate offices, 5 dining establishments, 2 night clubs, banquet facility, comedy club, common areas and outdoor space. • Assists employees with cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc) • Assist and train employees with performing and documenting routine inspection and maintenance activities. • Carry out heavy cleaning tasks and special projects per job. • Responsible for calculating payroll for the service team and service department personnel. • Helped the company achieve 15% growth in 6 months by implementing new procedures, policies and clientele.

Minneapolis, Minnesota

The Police Conduct Review Panel is comprised of eight civilians appointed by the Mayor and City Council and a pool of sworn panelists selected by the Office of the Chief. After a complaint investigation is concluded, it is submitted to the Panel for review. Two civilians and two sworn panelists review the case, discuss it, and submit a recommendation on the merits to the Chief of Police

Edina

* Operate PC windows based mid-range CTI (computer Telephony Integration) computers and relatedequipment by answering and completing external and internal calls for FV metro hospital campuses, corporate,and contractual Answering Services. Responsible for answering and processing internal dial 0 calls.* Monitor medical and non-medical emergency alarm system, and dispatch emergency response teams in atimely manner (i.e. code blue, stats, and fires).* Assist physicians, patients, staff and visitors with long distance calling needs* Process and deliver physician consults.* Perform a variety of overhead paging using multiple systems to locate staff, announcements, andemergencies* Collect telephone repair information from internal callers, documents, and forwards to repair staff* Perform pager repair and programming, trains users on paging systems* Effectively cope with change; comfortably adjust to alterations in work activities; able to decide and act withlimited information; effectively handle risk and uncertainty in ambiguous situations.* Prioritize the customer experience and act with customers in mind in all situations, be dedicated to meeting theexpectations and requirements of internal and external customers; obtain first hand customer information andapplies it to improvement products and services; establish and maintain trusting and respectful relationshipswith customers.* Demonstrate ability to provide care or service adjusting approach to reflect developmental level and culturaldifferences of population served

Minnetonka, Minnesota

Respond to complex license agents & member calls . Resolve customer service inquiries which could include: Benefits & Eligibility information, payment issues & explanation of benefits.. Constantly meet established productivity, schedule adherence and quality standards.. Ensures accurate and appropriate documentation and escalation support that translate into successful development and maintenance of Medicare products and services .. Identifies problems, troubleshoots and provide guidance to agents and members. Troubleshoots and resolves minor networking issues.. Handles problem recognition, research, isolation, resolution and follow-up for routine problems, referring more complex problems to escalation team.

Minneapolis, Minnesota

Greet guests as they check in and out and perform necessary services· Assure front desk is manned and maintained at all times· Review arrivals and departures· Liaison with housekeeping on check outs, sleep outs and vacancies· Post charges of food, room, liquor and telephone to system· Provide information to guests about hotel services and offers· Respond and take action on guest complaints and problems· Receive and acknowledge reservations and cancellations

Greater Chicago Area

Telecommunications Agent* Dispatch the appropriate personnel during emergency codes * Operates cordless switchboard .* Greets caller and announces name or phonenumber of client.* Records and delivers messages, furnishes information, accepts orders,and relays calls.* Places telephone calls at request of client and to locate client inemergencies.

Berwyn, Il

* Operates cordless switchboard to provide answering servicefor clients.* Greets caller and announces name or phonenumber of client.* Records and delivers messages, furnishes information, accepts orders,and relays calls.* Places telephone calls at request of client and to locate client inemergencies.* Date stamps and files messages

Certificate, Relationship Science

Certificate, Cognitive Science

Cognitive Behavioral Therapy Counseling

Certificate, Bookkeeping And Quickbooks

Diploma, Wedding Planner

Wedding Planner Course

Certificate, Diagnostic Coding Fundamentals

ICD-10-CM DIAGNOSTIC FUNDAMENTAL III AND IV DISEASE OF THE BLOOD AND IMMUNE SYSTEM, DISEASE OF THE EAR AND MASTOID PROCESS

Certification, Certified Nursing Assistant

Certified Nursing Assistant

Diploma, Bartending/Bartender, A

Taught behind fully functional bars, the courses educate students in topics ranging from drink recipes and equipment setup to flair moves.

High School Diploma, General Studies