Tsz Chiu Sum Email & Phone Number

Vancouver, Bc, Ca

Delta, British Columbia, Canada

• Assisting sale staff with setting up new jobs, ordering material and scheduling installations• Email with homeowners and restoration companies• Answer phone calls• Assist other staff with coordinating installation and deliveries• Assistance with customer in showroom

Burnaby, British Columbia, Canada

• Organize and maintain inventory and warehouse area to maintain tidiness• Receiving and shipping material while ensuring order and inventory transactions’ accuracy• Monitor warehouse activities and assign workload and provide support if needed• Interface with customers to answer questions or solve problems• Confer and coordinate activities with other departments/co-workers• Maintain and plan delivery scheduling and routes

Burnaby, British Columbia, Canada

• Assist customers quickly and professionally with exemplary customer service• Process customer order via in person, phone and email• Organized and maintain front counter and the store• Worked in a fast pace and multitasking environment

• Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems.• Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products.• Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed.• Solve problems that are generally unstructured and require extensive use of conceptual thinking skills.• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).• Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.• Clarify customer requirements; probe for understanding.• Prepare complete and accurate work including appropriately notating accounts as required.• Participate in activities designed to improve customer satisfaction and business performance.

• Confirmations of shipping information with office and customers• Organize and review the accuracy of shipping papers• Responsible for organizing and mandating the warehouse• Collaborate with coworkers to finish tasks and assignments• Proficient at working at a high volumes environment

Burnaby, British Columbia, Canada

• Greeted and listened effectively to customers to ensure courteous and quick service• Maintained café cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash• Prepared and served drinks and food in accordance with health codes and café standards• Perform all support tasks such as cleaning cases and equipment, and restocking display cases• Worked on registers daily to handle cash, debit and credit transaction

Port Coquitlam, Canada Area

• Creating brand awareness through face to face promotions• Sales germination through direct marketing• Participate in daily team meetings• Processing cash, debit and credit transactions• Encouraging trial of the product, and promote client success• Gathering consumer feedback about the product

Burnaby, Canada Area

• Meet with small to medium-size companies and developing strong relationships• Identify business needs and consult them on solutions that best meet their requirements• Conduct face-to-face visits with your clients to maintain strong working relationships and grow existing and new sales accounts• Explaining our client’s services in simple & effective presentations• Collaborating with team to prepare competitive sales proposals

Burnaby

• Handle with logistics of the warehouse• Help and serve customers with written and verbal communication • IT support for company systems and website

Vancouver, Canada Area

Helping customers with questions

Bachelor'S Degree, Business Administration, Management And Operations

• Study about business strategic decision • Focus on critical and strategic thinking skills • Create change plan for business strategic move

Diploma, Business Information Technology, 80

Activities and Societies: BITMAN Club • Graduated with distinction • Study about the application of data with SQL and Tableau • Good.