Provides technical expertise in resolving user system deficiencies and determines appropriate action.Provides system services and analyze system performance for stakeholders and intended end users. Performs all activities necessary to activate a new operating system or new release of an existing system, including analysis, design, implementation, and related documentation. Analyzes systems performance and modifies programs to increase the efficiency of the operation. Reinstates integrity of system as quickly as possible following an outage in order to minimize item and data loss. Recommends and authorizes system upgrades and software installations.Designs, develops and implements new system tools.Analyzes execution time of commonly used instruction to identify and replaces those that are inefficient or slow to operation.Analyzes, evaluates and takes steps to circumvent problems and restores systems to operating condition.Contributes in the determination of specifications and determines the combination of options needed to tailor an operating system to meet the business needs.Conducts training and user education.Researches new technologies, processes, and methodologies.

1. Manages a client department’s complete desktop computing environment. 2. Creates and maintains departmental organizational units in the active directory, including analyzing and implementing group policy needs. 3. Maintains computer software by proactive site visits and keeping an inventory of installed operating systems and application software to ensure all versions are up-to-date. 4. Maintains computer hardware and peripherals by keeping an inventory of installed devices, recommending replacements according to guidelines and interacting with vendors in the acquisition of computer products. 5. Installs and coordinates repair of a wide variety of computing devices and peripherals on the desktop and attached to the network. 6. Responds to emergency and routine calls that come in for computer assistance in support of core services such as email, scheduling and backup systems, as well as client department specific applications. Documents all reported problems. 7. Supports clients in the use of their desktop equipment by training users. 8. Works with others to ensure smooth integration of network and software products. 9. Analyzes, recommends, and implements work-group computing solutions to meet client department’s needs. 10. Trains other support technicians. 11. Completes and documents technical projects such as the testing of hardware and software products. 12. May perform other duties as assigned.

• Network administration – planning, configuring and monitoring networks of different vendor’s equipment (routers, switches, firewalls etc.). Building networks connecting different cities and offices with up to hundreds of users.• System administration - planning, configuring, installing, maintaining and monitoring different servers and services - cloud and locally based.• Consulting the clients about their IT needs and investments and managing the IT teem in providing 24/7/365 IT services and end user support.• Supporting end users of different companies and organizations with troubleshooting assistance with ticket resolution in various systems.

• Store manager in a coffee shop. Highly responsible position. Managed staff - 24 people. • Administrative activities in the field of accounting, financial control, planning, recruitment etc. Good organizational skills and ability to manage teams. Dealing with different providers.• Very extensive experience in sales. Experience in working with large amounts of money. During my current university education I have learnt to spread my workload efficiently and to manage my time properly in order to meet deadlines, which has resulted in greater productivity and effectiveness in the work I do.

• Student job as a team leader and trainer. Instructor - training new employees. • Main casher in the store.