- DOT certified by Texas Department of Transportation - Operate MCI J4500, Prevost and Van Hool via intra/interstate. - Maintain superior customer service

- DOT certified by Texas Department of Transportation - Operate MCI J4500, Prevost, Mercedes and Freightliner minibus local and interstate. - Maintain superior customer service

- DOT certified by Texas Department of Transportation - Drove Vanhool, Temsa and MCI motorcoach, charter bus local and interstate. - Maintain superior customer service

- DOT certified by Texas Department of Transportation - Drove Vanhool and MCI motorcoach, charter bus local and interstate. - Maintain superior customer service

- DOT certified by Texas Department of Transportation - Drove Volvo and MCI motorcoach, charter bus local and interstate. - Maintain superior customer service

- DOT certified by Texas Department of Transportation - Drove transit coach local airport.- Maintain superior customer service

Responsible for providing administrative direction to the program and carrying out policies and procedures of the office.Familiar with the proper procedures governing office operation as well as other policies relevant to duties and responsibilities of office staff and caregivers.Acted as Liaison between employees and clients to ensure open lines of communication.Maintain client relationships by assuring scheduling home visits and management.Maintain all files to meet all standards and pass annual corporate review and periodic reviews.Conduct telephone intakes with new or potential clients and conducted initial home visits with clients to explain services and obtain a signed agreement.Posted all client and applicant information into system; maintained and updated files.Screened employment applications and assisted with Hiring process.Trained employees in areas of client care, policies, and procedures.Assisted in informing employees of any changes affecting their benefits and pay.Assisted with posting new job openings and closure notices.Determined the need for expanding the size of caregivers, if expansion is deemed needed.Coordinating all scheduled activities, including replacement and substitute caregivers.Managed filing and tracking claims and informed clients of their claim status.Invoiced and collected for monthly billing.Posting of all payments and processing bank deposits.Knowledge of the requirements of the home and community support services and its regulations.Knowledge of clients rights, responsibilities and complaint procedures.Recruitment, Training, scheduling, Drug testing and Retention of new staff.Maintained Scheduling of Staff Assignments.Supervision of employees and services.Prepared and submitted required reports

Engage with the community and parents in efforts to support students and educators to assist in furthering students education and making it a great success.

Assisting clients with proper tax forms and information in filing. Preparation of personal and small business tax forms. Encouraged clients in keeping track of personal and business finances separate.

As co leader I assist leader with troop activities and events. Ensuring safety and training are current and effectively communicate with parents as to what council's current events are. Fall Product manager I managed the orders, checked orders, payments and balance account budget.