Tammi Jackson Email & Phone Number

Lafayette, Indiana, United States

- Conducted interim and closeout hospital/clinic visits at investigative sites, administering protocol training and other essential guidance, while maintaining open communication to address ongoing site issues and manage expectations.- Developed and implemented a query management system, achieving a 99.3% completion rate for study data, significantly improving data quality and accuracy.- Translated internal clinical study documents from Spanish to English, ensuring clarity and accuracy in study operations across language barriers.- Led bi-monthly internal Clinical Team meetings, fostering collaboration and driving progress on key clinical trial objectives.- Performed rigorous internal database quality checks, ensuring data integrity and completeness throughout the study lifecycleEnsured timely and accurate data entry into the clinical database, promptly addressing and resolving any identified issues to maintain study timelines.- Generated comprehensive and timely reports and follow-up letters aftereach site visit, escalating any quality concerns to upper management when necessary.- Evaluated site quality and adherence to protocols, ensuring compliancewith regulatory standards and maintaining the integrity of the study.- Managed and tracked essential documents within the Trial Master File (TMF) and Investigator Site File (ISF), ensuring adherence to Good Clinical Practice (GCP) and local regulatory requirements.- Coordinated submissions and correspondence with IRBs/Ethics Committees, ensuring smooth regulatory approval processes.- Collaborated closely with cross-functional study teams, prioritizing tasks and ensuring that all project milestones and objectives were successfully met.- Established strong, trust-based relationships with physicians, research staff, project teams, and study sponsors through clear communication and a commitment to exceeding expectations.

Indianapolis, Indiana, United States

Managed and resolved daily queries across EMEA and North America, ensuring timely communication and issue resolution. Frequently made high-volume phone calls to hospitals and clinics to efficiently address and resolve outstanding queries.Responsibilities included:- Managed and resolved queries for clinical trials conducted by AbbVie and Merck & Co., ensuring timely and accurate data processing.- Collaborated daily with cross-functional teams, including Project Managers, Clinical Research Associates, Principal Investigators, Data Management, and Laboratory departments to streamline clinical trial operations.- Oversaw protocol adherence by monitoring site visit schedules, reviewing case report form submissions, and ensuring proper sample collection and laboratory kit usage according to protocol.- Served on the internal Quality Assurance Team, performing quality control (QC) checks on data entries from the company’s Bangalore and European teams.- Mentored and guided three colleagues by reviewing their data entry for accuracy and providing retraining on departmental SOPs as needed.- Contributed to the Global ISSD Team, monitoring and reporting electronic data capture (EDC) system errors, ensuring smooth trial operations.

Indianapolis, Indiana, United States

Provided Spanish medical interpretation services for healthcare providers and patients, ensuring clear communication in clinical settings to facilitate accurate diagnosis and treatment. Assisted with the interpretation of patient forms, supporting both clinical staff and patients in maintaining compliance with medical protocols and procedures.Responsibilities included:- Certified Spanish medical interpreter through the Bridging the Gapprogram, sponsored by Luna Language Services.- At Visual Language Professionals: o Provided real-time interpretation for physicians, nurses, and Spanish-speaking patients in hospital and clinic settings. o Interpreted during out-patient surgical procedures, physical therapy sessions, and imaging procedures, ensuring accurate communication. o Strictly adhered to HIPAA protocols, maintaining patient confidentiality and compliance with all regulatory requirements.

Indianapolis, Indiana Area

Provided bilingual counseling and interpretation services for pregnant clients and staff at a non-profit organization dedicated to offering free, confidential support for women facing unplanned pregnancies. Assisted with communication during counseling sessions, ultrasounds, and medicalappointments.Responsibilities included:- Counseled women in both Spanish and English, providing emotional support and guidance during their pregnancy journey.- Delivered administrative support by scheduling and confirming appointments for medical staff, ensuring smooth clinic operations.- Facilitated clear and accurate Spanish interpretation for Registered Nurses, Ultrasound Technicians, and Medicaid Enrollment Specialists to ensure clients fully understood their medical care and benefits

Indianapolis, Indiana Area

Led fundraising efforts and developed training materials to support staff and board members in achieving organizational goals.Responsibilities included:- Successfully fundraised $5,000 in one fiscal year to support global outreach initiatives.- Created comprehensive fundraising training materials to equip staff and board members with effective strategies and tools.

Cape Town Area, South Africa

Responsible for fundraising, developing, and mentoring university students, with a focus on cultivating donor relationships and leading international outreach initiatives.Responsibilities included:- Built and managed a donor network of 200 individuals, raising a totalof $700,000 to support global outreach programs.- Directed an international team on a mission trip to Ivory Coast, West Africa, as Director of Operations, overseeing logistics and team coordination.- Assisted with the planning and execution of annual missions and vision trips, supporting staff, students, and volunteers.- Led strategic planning and operational management for incoming American partnership teams, ensuring smooth coordination and successful collaborations.- Pioneered the establishment of a self-sustaining campus organization at two university locations, fostering long-term growth and student engagement.