Thomas Marshall, Shrm-Cp Email & Phone Number

Atlanta, Ga

Manage and direct the Human Resource function for a 1200+employee retail/hospitality organization operating in multiple states ensuring compliance with all federal, state, and local employment laws. Advise C-suite of potential problems and opportunities while recommending/implementing solutions as appropriate. Coach, counsel and guide directors and management teams in employee relations and performance management. Administer insurance benefits and 401(k) programs, as well as risk management.• Responsible for team member relations issues and investigations.• Partnered with all levels of management for performance management and enhancement.• Partnered with Owners on HR related initiatives.• Designed and implanted Company-wide management training program covering documentation, performance management, risk management and line management responsibilities in harassment and discrimination issues.• Sourced, implemented and rolled out third-party employee hotline.• Created and lead yearly company-wide employee appraisal process.• Lead team member retention committee and implement enhancements in the field.• Lead team member handbook committee involving field management for suggestions and revisions.• Worked directly with legal counsel on employment related issues.

Greater Atlanta Area

Supported HR operations for 4 divisions and 1 region for a nationally known consulting firm. Contributed to the redesign of multi-tiered variable compensation plans and participated in annual performance review calibration sessions. Implemented new hire retention program. Coached managers and executives on employee relations issues and performance management. Designed Human Resources Overview presentation for new employees.

Atlanta Metropolitan Area

Led HR function for all locations within 8 states operating multiple venues, including parking, special events, DOT operations, hospitals, airports, and municipal operations. Routinely advised and coached local management through HR-related issues. Ensured effective employee relations by responding to employee hot line and other employee relations concerns. Adjudicated background checks and motor vehicle reports. Conducted management training in harassment and discrimination, union-avoidance, documentation, OFCCP compliance, and interviewing and selection. Served as core HR leadership team member for development and implementation of companywide centralization exit process as well as HR function continuation planning for affected cities.• Conducted numerous investigations and avoided litigation and agency complaints through appropriate action. • Selected to design, test, implement, and roll out new online Pangea employment application, background check, and drug-testing system. • Successfully reduced overtime and benefit costs by rising percentage of part-time versus full-time. • Directed mass hire and new location existing employee acquisitions for Port Everglades, FocusPoint, and Peachy Airport Parking. Ensured layoff compliance for location closures. • Oversaw HR-related integration programs through merger between Standard Parking and Central Parking System. • Served as company point person for 20 OFCCP audits and inquiries, and related legal issues nationwide. • Sat first-chair in union negotiations.

Greater Atlanta Area

Oversaw HR function for 3,600 employees within circulation and logistics divisions spanning 40 distribution facilities. Directed one human resources generalist supporting circulation and logistics. Implemented large-scale management training program for distribution center management. Developed and implemented HR policy and procedures to support business needs.• Successfully implemented first line-management training program on topics such as harassment and discrimination, performance management, and documentation. • Coordinated numerous reductions in force to reduce company’s footprint and move to independent contractors. • Conducted numerous investigations avoiding litigation and agency complaints through appropriate action.• Organized major reorganization initiatives, including overseeing interview and exit processes for mid-level managers and employees.

Minneapolis, Mn & Atlanta, Ga

Managed HR function within multiple distribution facilities and regional office. Created HR partnerships with all areas of business to ensure company success. Recruited and hired for various areas of company and positions, including management, sales, customer service, administrative, and warehouse. Collaborated with facility management to reposition line-worker scheduling.• Implemented multiple shifts with minimal turnover.• Developed and delivered new supervisor training modules, including interviewing, documentation process and employee corrective actions, drug-testing, workers’ compensation, and leave of absence procedures. • Trained new human resources managers.• Coordinated seasonal and permanent reductions in force.• Selected to implement and oversee sales compensation program.• Researched and proposed location compensation realignments. • Recognized nationally for two consecutive years for retention improvement.

Bachelor’S Degree, Communications And English

Activities and Societies: Senior Class President & other leadership roles

Mba, Human Resources Management Coursework