Order Management Coordinator
Current- Support and facilitate logistics processes to and from the Central Asia, Transcaucasus, and Baltic regions.- Ensure the seamless flow of logistics operations within the specified regions.- Efficiently process and enter customer orders.- Act as the central point of contact between customers, suppliers, forwarders, engineers, financial department, and trade and compliance department.- Foster effective communication and collaboration to optimize operations- Prepare official letters and notes on behalf of the company to address various internal and external matters.- Translate documents from Russian to English to facilitate clear and accurate communication with international partners.- Collect and manage essential delivery documents, including invoices, packing lists, Airway Bills (AWB), CMR documents, Certificates of Origin, Declarations of Origin, and export declarations.- Address customer returns and claims efficiently and professionally.- Take necessary actions to resolve concerns or discrepancies.
