Ted Toczek Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Conduct periodic tests and audits to optimize targeting channels and provide recommendations to cross-functional teams
• Perform daily inventory audits and update Global block lists
• Utilize in-house tools and SQL queries to proactively identify and research non-human traffic patterns
• Review site lists for Inventory, Account Management and Sales teams
• Investigate and respond to escalated issues on online advertising behaviors from cross-functional teams

• QA and document solutions to leverage dynamic content, data-driven segmentation, and other sophisticated efforts for future email marketing programs to maximize customer engagement and response.
• Improve overall quality assurance outcomes through extensive experience and expertise in the planning and implementation of manual testing to support multiple development methodologies
• Assist and provide technical support in the administration of email marketing automation systems, platform configuration, testing strategy, and automated email projects.
• Perform testing across devices, email clients, and ISPs to ensure that emails are rendering correctly for the majority of the subscriber base.
• Identify and monitor trends to glean insights on best practices to deliver QA operations improvement and help the company grow its market performance.Key Achievements:
• Ensured a seamless delivery of email marketing campaigns for key clients, such as Sephora, AutoZone, McDonald’s, and Novartis.

• Created and executed clear test cases and concise test scripts for new and existing email campaigns to resolve issues and ensure features satisfy customer requirements.
• Monitored the post-deployment of campaigns to validate completion, deliver and coordinate results, and provide KPI reports.
• Assigned to build strategies and perform documentation of client-specific work instructions to develop efficiencies in internal production procedures and process changes in QA guidelines.Key Achievements:
• Conducted accurate A/B testing for email campaigns of several large-scale projects for clients, such as Nissan, Home Depot, BP, and Fifth Third Bank.
• Consistently completed assignments ahead of deadlines and recognized as a solid team player in the department with excellent QA expertise who can quickly adapt to new technology through the willingness to learn new.

Greater Chicago Area

• Led the team in developing QA initiatives for all online campaigns, including consulting with clients to help them translate their needs to functional requirements.
• Mentored newly hired staff in the department regarding their daily duties to drive professional development and service excellence, enabling them to contribute and provide production support to the team quickly.
• Managed the entire QA testing of marketing campaigns in collaboration with teams in the Account, Production, and Technology departments to document results, communicate areas that needed improvement, and troubleshoot.
• Mentored 2 Production Specialists to conduct pre-launch analysis on clients’ campaigns for RJ Reynolds Tobacco, Kellogg’s, and Procter & Gamble.
• Improved offer performance of RJ Reynold’s lead generation campaign by 15% by identifying key user experience issues during pre-launch analysis.
• Developed metrics and monitored the implementation of complex form questions on Kellogg’s US campaign, which easily tracked and identified consumers’ grocery store preferences.

Greater Chicago Area

• Designed test plans, procedures, and scripts to accurately assess and diagnose online campaigns with any issues that may affect the seamless delivery of project deliverables.
• Utilized available internal and external tools to resolve critical or sensitive technical issues within assigned online campaigns.
• Documented the entire procedure of solving campaign issues to assess and recommend a detailed action plan to the team.
• Recommended a detailed action plan through process documentation to help teams troubleshoot future campaigns with similar errors.Key Achievements:
• Collaborated with multiple teams to reduce the turnaround time of lead generation campaigns from 7-10 to 5-7 business days only.
• Created 10-20 campaigns per week for top-tier clients such as Phillip Morris and Kraft, as well as recorded 25 average revisions per week for existing campaigns.