Quan Than Trong Phuong Email & Phone Number

Ho Chi Minh City, Ho Chi Minh City, Vn

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Responsible for all segments' value propositions, benefits and offers for retail banking customersResponsible for portfolio health, customer engagement, balance top up rate

Vietnam

- Responsible for supporting and developing business plans and supporting strategies across both consumer and corporate businesses- Work to ensure operational processes are integrated and effective across the organization- Responsible for working to define and implement business strategy and goals through the collection, analysis, review, reporting, documentation and communication of business performance data and requirements.- Coordinate the Covid-19 response program for the bank- Deal with variable issues with potentially broader business impacts and will resolves exceptional/unusual situations

Ho Chi Minh City, Vietnam

Program description: The Management Associate (MA) Program is tailored to develop you as a high-potential individual for leadership roles in Citibank Vietnam. Upon entering the Program, you will not only acquire advanced banking knowledge, but also the leadership and interpersonal skills that enable you to maximize your potential early and to define your own career. The Vietnam Management Associate Program is a 24 month program with rotations in different departments.First rotation: CitiPhone - Process improvement, Digitization, Call offload initiativesSecond rotation: Fund Transfer Unit - Process re-engineering, third party management, management reportingThird rotation: Trade Operations - Process improvement, regulatory reporting, management reporting, risks and controls, supplier finance

29 Lê Duẩn, Bến Nghé, 1, Hồ Chí Minh, Vietnam

Advisory Services - Consulting - Risk, Governance, and ComplianceAchievements: Rated "2 - Exceed Expectation" in the PwC Annual Performance ReviewNotable work:Project – Standardizing business process of a leading domestic food manufacturing company Assessed as-is business processes, templates, and reports then drafted gap reports based on assessment result Improved clients business processes, templates, and dashboards using client specifics and industry standards Project – Establishing compliance function of Vietnam’s largest domestic cigarettes manufacturer Guided compliance officers on business processes, risk and controls identification, risk assessment, business process owners interview techniques, test documents selection, document testing techniques Guided compliance officers in providing independent recommendations and drafting compliance review reportsProject – Assessing compliance program of one of the leading foreign life insurance companies in Vietnam Researched on Vietnamese legal requirements and practice for: anti – money laundering, anti – bribery and corruption, insider trading, insurance solicitation, report of misconducts, information security, and fair competition Assisted in interviewing client’s key personnel regarding the topics in order to assess their compliance program

29 Lê Duẩn, Bến Nghé, 1, Hồ Chí Minh, Vietnam

Advisory Services - Deals - Business Restructuring ServicesAdvisory Services - Consulting - Risk, Governance, and Compliance