Thomas J. Trujillo

Thomas J. Trujillo Email and Phone Number

Director, IT Support at TitanTV, Inc. @ TitanTV, Inc.
cedar rapids, iowa, united states
Thomas J. Trujillo's Location
Cedar Rapids, Iowa, United States, United States
Thomas J. Trujillo's Contact Details

Thomas J. Trujillo work email

Thomas J. Trujillo personal email

About Thomas J. Trujillo

Sincere and Honest technology expert with over twenty years of experience in Implementation, Training and Customer Support with nearly fifteen years in Technical Support, Implementation, Training and End User Documentation. Projects have ranged from supporting over 20,000 end user mobile device deployment to training Tier I level support on mobile applications and devices to managing deployments of hardware and software numbering in the thousands. Tom has the ability to quickly understand and easily communicate with clients and has made his training and support efforts more accurately focused on client’s requirements.

Thomas J. Trujillo's Current Company Details
TitanTV, Inc.

Titantv, Inc.

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Director, IT Support at TitanTV, Inc.
cedar rapids, iowa, united states
Website:
titantvinc.com
Employees:
19
Thomas J. Trujillo Work Experience Details
  • Titantv, Inc.
    Director, It Services
    Titantv, Inc. Feb 2013 - Present
    Cedar Rapids, Iowa Area
    • Prepared, plan and executed the cut over of all systems from Broadcast Interactive Media to TitanTV, Inc.• Oversee technical projects in alignment with organizational goals • Direct and manage the effective delivery of networks, development, and disaster recovery systems and processes • Working with engineers to find solutions to manage business activities • Supervise, while working closely with management, external vendors and advisors • Prepare financial budgets and presenting proposals for capital projects to senior executives • Research and recommend new products Identifying new market opportunities • Lead efforts to improve IT processes
  • Linn Mar Community Schools
    Technology Advisory Council
    Linn Mar Community Schools Dec 2013 - Present
    Marion, Ia
    • Serve as part of the council that advises the School District on technology advancements, technological momentum and the future for the students and faculty at the School District.• Advise and assist in development for the School District’s Technology initiative for each school year
  • Tru-Tech Consulting Services
    Founder
    Tru-Tech Consulting Services Jun 2010 - Present
    • Provide Systems Integration Consulting to firms that are in need or migrating services or need of new services. Allowing the firms to focus on what they need to grow their business. • Liaison support for firms hiring third party vendors or researching vendors to build enterprise class solutions.• Assist clients in taking advantage of the opportunities rapid technological change affords their businesses.• Specializes in resolving the industries most difficult challenges with in the technological ecosystem. • Provide solutions to clients in the areas of Help Desk / Customer Service, Network Integration, Storage Area Network (SAN) Management, Data Protection / Management, Disaster Recovery / Continuity of Operations and Information Security.• Provide Solutions for clients opening new offices or expansions with choosing the correct technology to fit their needs. • Provide solutions to builders and developers on the technology needed to create maximum enjoyment for entertainment and sports venues as well as the Food Service industry.
  • Broadcast Interactive Media
    It Manager
    Broadcast Interactive Media Feb 2013 - Nov 2015
    Cedar Rapids, Iowa Area
    • Provide solutions to clients in the areas of Help Desk / Customer Service, Network Integration, Storage Area Network (SAN) Management, Data Protection / Management, Disaster Recovery / Continuity of Operations and Information Security• Perform basic and recurring functions of IT department within our organization.• Prepared departmental $1.2M budget for IT management. Included variables and complexities such as operational changes, organizational changes, facilities changes, and proposed projects to build realistic budgets with attention to financial constraints.• Managed inventory tracking establishing tight asset control standards region-wide• Created a supportive team environment that was defined by collaboration and knowledge sharing; high retention rate within the team, 100% retention within the IT organization.• Led project of facilities move. Complete Office relocation including a 50+ server Data Center Move. • Virtualized Data Center reducing physical equipment by 75%. • Ensured strategic applications delivery with creation of robust BI architecture environments scaled for long term enterprise use.
  • Channel Fusion As Tru-Tech Consulting Services
    Project Manager
    Channel Fusion As Tru-Tech Consulting Services Jul 2012 - Nov 2012
    Cedar Rapids, Iowa Area
  • Guaranty Bank And Trust As Tru-Tech Consulting Services
    It & Operations Specialist
    Guaranty Bank And Trust As Tru-Tech Consulting Services May 2012 - Jun 2012
    Cedar Rapids, Iowa Area
    Provide IT and Operational Support and Process Developement for new Software Deployment.
  • Fiberutilities Group Llc As Tru-Tech Consulting
    Program Delevoper & Manager
    Fiberutilities Group Llc As Tru-Tech Consulting Feb 2011 - Mar 2012
    Cedar Rapids, Iowa Area
    • Developing, coordinating and implementing all tasks that related client related services.• Confers with manager to understand the scope of projects. Meets with the project team, helps develop and ensures that each team member understands their responsibilities and accountabilities.• Develop and maintain a detailed project plan which includes administrative tasks and all sites involved in the project and coordinate meetings, calls, group travel arrangements.• Prepares necessary paperwork such as job forms, invoice backup, as well as progress and job performance reports.• Coordinate the development of documentation for installs and oversee the scheduling of resources to complete documentation for projects.• Work with technical resources to verify equipment, bill of materials, schedules, cutover plans, etc.• Work with onsite and offsite project staff, engineers and technicians.Process Development Manager:• Executing meetings to document current processes and systems, mapping out improvements to create future processes• Identifying and documenting inefficiencies in the current process and creating suggestions for improvement• Tracking and completing business process related action items arising from identified process gaps• Creating process model documentation to communicate new processes• Implementing effective Change Management System• Documenting methodology and optimized processes in detail• Capturing definitions of roles supporting / acting in the business processes• Mapping/Documenting current roles and responsibilities of the staff and other relevant stakeholders• Liaising with IT and other groups (Supply Chain Management, Human Resources, etc.) as required to develop platforms for process improvements• Assisting with the reduction and/or elimination of duplicate, inconsistent and redundant processes and information
  • Frew Nations Group, Llc As Tru-Tech Consulting
    Project Coordinator / Technology Consultant
    Frew Nations Group, Llc As Tru-Tech Consulting Jul 2010 - Oct 2010
    Cedar Rapids, Iowa Area
    Develop and maintain a detailed project schedule, which includes administrative tasks and all sites involved in the project.Participate in R&D Team Meetings.Coordinate meetings, including travel arrangements and expense reports.Maintain Project Managers calendars.Sites include all coverage; control locations including central and secondary dispatch locations, backhaul locations, and generation plants and associated facilities.Ensure coordination of the interfaces of R&D with DRA, Marketing, Medicine and Operations.Prepare and/or edit meeting minutes, presentations and tables.Also included is the scheduled deployment of mobile and portable radios to meet district rollout.Members, ensure adherence to deadlines.File all project documents (hard and soft copies)Ensure coordination of the interfaces of all disciplines within R&D.The detailed schedule will include all project phases and dependencies including at least preliminary engineering, property review and acquisition, detailed design, material procurement, installation, test and turn-up, and site and system acceptance.Responsible to track project changes and produces updated site-based schedule as agreed with engineering and project management.Compile summary documents, e.g. Product Development Plan, management Summary and Target Product Profile. Collect and include contributions of the TeamResponsible to take input from the business analysts and project engineers to develop and maintain the detailed schedule.
  • Incode Telecom Group
    Manager Integrated Support / Senior Technical Consultant
    Incode Telecom Group May 2005 - Jun 2010
    Provided strategic technology advice to North American clients in the segments of carriers, cable companies, equipment vendors, device vendors and financial services companies also lead engagements focused on providing technology advice re: mobile devices, mobile application development, wireless application enablement, service platform selection, vendor selection, strategic procurement, the mobile ecosystem and device portfolio selection. SME on mobile OS environments including Android, OSX, Windows Mobile, Web OS, Blackberry, Symbian, etc. and lead engagements focused on convergence solution design, implementation and optimization. Collaborated with business and solutions consulting teams during the pre-sales phase, created customer proposals which lead to the selection for client projects.Provided active and competent communication of strategies and thought leadership in customer engagements. Lead the development of technology strategies to support and help the client win the target group of customers / accounts.
  • Incode Telecom Group
    Software Support Analyst
    Incode Telecom Group Mar 2006 - Nov 2006
    inCode Telecom Group was acquired by VeriSign, Inc. in November 2006https://investor.verisign.com/releasedetail.cfm?ReleaseID=219724
  • Verisign
    Senior Consultant
    Verisign Nov 2006 - Nov 2008
    inCode Telecom completed a management buy-out in November 2008 where inCode Still remains.
  • Peak Technologies
    Software Support Specialist
    Peak Technologies May 2005 - Mar 2006
    Mobility Enterprise Unit of Peak Technologies was acquired by inCode Telecom Group, March 2006
  • Ruffalocody
    Sr. Support Analyst/Ops Lead
    Ruffalocody Apr 2000 - Sep 2004
    Responsible for technical support operations in high-volume, 24x7 environment, including being technical lead of 20-member technical support team and coordination of technical issues involving network, hardware, and operating systems (IBM AS/400, Windows NT/2000 Server, Windows 9x, and Novell,). Accountable for network connectivity, implementation, integration, and troubleshooting for servers, routers, remote access, storage devices, printers, and scanners for city/county government, law enforcement, and school district clients within a fifty-state region.
  • Us Army
    Intelligence Specialist / Cannon Fire Direction Specialist
    Us Army Nov 1987 - Nov 1991
    13E - Cannon Fire Direction Specialist –lead & supervised a fire direction element and operations section of a field artillery cannon unit. Testing and deployed these new computerized fire directional equipment against the manual methods.35F - Intelligence Specialist – Used information derived from all intelligence disciplines to determine changes in enemy capabilities, vulnerabilities, and probable courses of action. Responsible for supervising, coordinating and participating in the analysis, processing and distribution of strategic and tactical intelligence. Prepared all-source intelligence products to support the combat commander. Assisted in establishing and maintaining systematic, cross-referenced intelligence records and files. Received and processed incoming reports and messages. Assisted in determining significance and reliability of incoming information, integrated incoming information with current intelligence holdings, prepared and maintained the situation map. Assisted in the analysis and evaluation of intelligence holdings to determine changes in enemy capabilities, vulnerabilities, and probable courses of action. Assisted in the preparation of Order of Battle records using information from all sources and in the preparation of strength estimates of enemy units. Assembled and proofread intelligence reports and assists in consolidating them into military intelligence. Prepared Intelligence Preparation of the Battlefield (IPB) products. Analyzed intelligence holdings to identify gaps, and subsequent intelligence collection requirements. Considered enemy Order of Battle records in the development of collection tasks and assessment of enemy vulnerabilities and probable courses of action. Assisted in the preparation of reports on captured enemy material. Drafted periodic and special intelligence reports, plans, and briefings.

Thomas J. Trujillo Skills

Integration It Strategy Business Analysis Process Improvement Management Software Documentation Mobile Devices Project Management Strategy Troubleshooting Networking Vendor Management Customer Service Problem Solving Strategic Planning System Deployment Disaster Recovery It Management Enterprise Software Visio Team Leadership Requirements Analysis Mobile Applications Business Intelligence Team Building Team Management Sdlc Cross Functional Team Leadership Crm Product Management Program Management Operations Management Business Process Improvement Management Consulting Ms Project Sql Windows Training Business Process Consulting Deployment Mobile Consultancy Customer Relations Business Management

Thomas J. Trujillo Education Details

Frequently Asked Questions about Thomas J. Trujillo

What company does Thomas J. Trujillo work for?

Thomas J. Trujillo works for Titantv, Inc.

What is Thomas J. Trujillo's role at the current company?

Thomas J. Trujillo's current role is Director, IT Support at TitanTV, Inc..

What is Thomas J. Trujillo's email address?

Thomas J. Trujillo's email address is tj****@****ail.com

What schools did Thomas J. Trujillo attend?

Thomas J. Trujillo attended Kirkwood Community College, Mount Mercy University, Kaplan University, Kaplan University-Cedar Rapids Campus, Mount Mercy University.

What are some of Thomas J. Trujillo's interests?

Thomas J. Trujillo has interest in Exercise, Home Improvement, Reading, Sports, Home Decoration, Health, Photograph, Cooking, Cruises, Outdoors.

What skills is Thomas J. Trujillo known for?

Thomas J. Trujillo has skills like Integration, It Strategy, Business Analysis, Process Improvement, Management, Software Documentation, Mobile Devices, Project Management, Strategy, Troubleshooting, Networking, Vendor Management.

Who are Thomas J. Trujillo's colleagues?

Thomas J. Trujillo's colleagues are Morgan Berns, Wes Richardson, Michael Brown, Chelsea Stumpff, David Collins, Lori Willams.

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