Sincere and Honest technology expert with over twenty years of experience in Implementation, Training and Customer Support with nearly fifteen years in Technical Support, Implementation, Training and End User Documentation. Projects have ranged from supporting over 20,000 end user mobile device deployment to training Tier I level support on mobile applications and devices to managing deployments of hardware and software numbering in the thousands. Tom has the ability to quickly understand and easily communicate with clients and has made his training and support efforts more accurately focused on client’s requirements.
Listed skills include Integration, It Strategy, Business Analysis, Process Improvement, and 41 others.