Anthony Trunzo Email & Phone Number

I am a high level information technology service coordinator who is extremely experienced in providing 24/7 white-glove and executive-level support to a global user base in a fast-paced environment. I have many years of end-to-end incident management experience, along with general software diagnostics, problem solving, root-cause analyses, site and resource access, and escalation support.I am familiar with myriad aspects of IT operations, from staffing to procurement, inventory and asset management, vendor relations, research, planning, and documentation. I have extensive experience with ITSM tools such as ServiceNow, Jira, ConnectWise Manage, and Zendesk. I can confer with external parties, engineers, fellow technicians, and executives with ease and enthusiasm. I am skilled at bringing together relevant stakeholders and subject matter experts on small and large-scale projects and work well in predictive, adaptive, and Agile environments.

Listed skills include Leadership, Information Technology, Windows Server, Mac Os X Server, and 45 others.