Thomas Tuzi Email & Phone Number

Innovate and identify emerging technologies to determine their maturity and applicability, assessing their impact on the business needs and developing the business case to apply technology in order to effectively meet the organization’s Telecommunications and Information Technology needs and goals. The successful candidate will determine and manage the long-term information technology requirements of the Company based on an overall strategy for IT management and system integration. This leader will interact with internal customers and IT service providers to build strong partnerships, ensure continuous improvement in customer services and improve the overall support of a client-centric model.

Coral Springs, Fl

The Enterprise Systems Manager will be required to innovate and identify emerging technologies to determine their maturity and applicability, assessing their impact on the business needs and developing the business case to apply technology in order to effectively meet the organization’s Telecommunications and Information Technology needs and goals. The successful candidate will determine and manage the long-term information technology requirements of the Company based on an overall strategy for IT management and system integration. This leader will interact with internal customers and IT service providers to build strong partnerships, ensure continuous improvement in customer services and improve the overall support of a client-centric model.

Palm Beach, Broward And Miami, Fl

Primary duties focus on teaching, mostly military veterans, engineering classes with a goal of preparing them for Cisco CCNA and Microsoft MCSE certifications. Develop training materials and strategies utilizing Hyper-V and VMware virtualization, to support technical instructors and motivate team. Develop policies and procedures to ensure consistent IT Managers departmental operations.In addition to this I am responsible for architecting new networks in all of our facilities. Develop a strategy for systems infrastructure servers & virtualization, and implement the migrating of the organization to cloud based virtual solutions. This includes developing system specifications, implementing and supporting new Cisco and Meraki routers, switches, firewalls, access points and VoIP phones. Documenting multiple networks (Visio) for each of the three Florida locations and Caribbean components. Tier 3 support for all staff and student hardware and software. Applications include Office 365, Microsoft Dynamics CRM, Corporate LMS, QuickBooks, WDS, DHCP, DNS. Coordinate purchases/projects with IT vendors.

Managed the IT Department including Desktops, Servers, Devices and a hosted call center. Performed VMware, Exchange and Network health checks to ensure optimal environments. Confer with directors and clients about system issues and enhancement needed to solve problems. Responsible for documentation of our extranet. Detailed documents designed to both satisfy executive teams, while giving the technical staff the ability to redeploy or administer. Administer programming staff. Prepared and presented regular training sessions for all levels of staff. Performed environment deployments and routine health checks. Documenting network for all components of LAN/WAN and critical information. Coordinate with vendors and with company personnel to facilitate purchases.

Designed and implemented a secure LAN to include data, voice (VoIP) and video conferencing for a company in multiple cities and multiple states. Implemented secure servers running Windows, Exchange and IIS. Implement Anti-virus and Anti Spam solutions, backup routines and fault tolerance. Implemented Cisco Call Manager, Unity and IPCC systems. Managed programmers and designed company web solution to securely manage client data, schedules and documents as well as interface to credit, banking and mortgage solutions for a very busy office. Designed, developed and deployed a secure network solution for a financial company that required a WAN to include secure, dependable data, voice and video. Projects included the planning, coordinating and opening of multiple offices in multiple cities and states.

Systems Engineer for the Newbuild team. Projects included planning, pre-staging, testing and verification of all servers, workstations, routers, as well as all programs and interfaces for several multi-million dollar revenue-generating systems. After complete ship's systems validation and verification, deploy all systems to shipyards in Europe. Once in the yard, set-up systems and train end-users. Gather sign off information and return home. Prepare multiple ships at multiple shipyards per year. Developed and maintained project plans for installing and supporting various systems including gaming, timekeeping, tours, accounting, point-of-sale and interactive television. Managed projects and project leaders. Developed technique to reduce system installation time, resulting in an increase company profits by 35% in one year. Planned and implemented infrastructure for shipboard interactive system using SQL, Terminal Server, Internet Information Server and Transaction Server. Team developed and automated RCCL's Disaster Recovery procedure that reduces the downtime of a complete server failure from 6 hours to 1 hour.

Network administrator for a Medium size, campus style network. Network that spans six buildings connected via fiber. Server responsibilities include multiple Windows NT 4.0, 1 IBM AS/400 servers. TCP/IP, DHCP, WINS, DNS Router, Client Access. Desktop responsibilities include over 100 users running Win95/98/NT/2K and Macintosh workstations. Other devices include printers, scanners, card readers, switches, hubs, routers and POS equipment. Collected customer needs and analyze network capabilities to recommend a plan to decrease network bottlenecks and increase speed and efficiency. Logistically organize the installation and maintenance of network equipment on multi domain networks across multiple continents.

Analyze customer needs, program, install, train, and support computer based POS systems, both hardware and software, throughout US, Europe, Asia, Central and South America and Middle East. Complete POS systems from initial cabling, through daily operations. Managed support team to cover nationwide 24/7 help desk for NCR’s codar division. Organized support for a nationwide franchise. Developed customer support program that allows help desk to quickly diagnose needs and resolve problems in the shortest possible timeframe. Installed, trained and supported complete ERP inventory tracking system for companies throughout the United States, Central and South America and the Caribbean. Assist in Sales Presentations, demonstrations and quotations. Assist in evaluating new products.

Atlantic City, Nj

Various positions led me through a multitude of Trump Properties, Departments and Responsibilities. Greatest challenge was helping organize the vast Food & Beverage department for the opening of the Trump Taj Mahal Hotel and Casino in Atlantic City, NJ. Developed, implemented and supported a database to track 3000 F&B employees. This program acted as the HR program until after the property was opened and operational. Prepared The Plaza Hotel, in New York City, capital plans and operating budgets.