Tuan Ta Email & Phone Number

Canada

Ontario, Canada

Driving Operational Excellence in the Payments IndustryAs the Chief Operating Officer (COO) at Cardwatch POS, I am dedicated to optimizing and enhancing the operational performance of our organization in the dynamic world of payment solutions. With a strong background in the fintech industry and a passion for innovation, I lead our team towards achieving seamless, secure, and customer-centric payment experiences.Leading Cardwatch POS in revolutionizing payment solutions through strategic innovation and operational excellence. Responsible for:Driving Innovation: Spearheading the development of cutting-edge POS technology to meet market demands.Optimizing Operations: Ensuring seamless, efficient processes that enhance service delivery and customer satisfaction.Leading Growth: Crafting and executing growth strategies that expand market presence and revenue.Enhancing Customer Experience: Cultivating strong client relationships and consistently delivering exceptional service.Inspiring Teams: Mentoring a talented team dedicated to achieving excellence and innovation.Significant milestones include market expansion, increased customer satisfaction, and substantial revenue growth.

Toronto, Ontario, Canada

At CRS Networks, we are bringing a wide range of talent to impact our solutions in both the MSP (Managed Service Provider) and telecommunications vertical. With a wide range of services and assets we are able to gain competitive advantages and increase market share.Responsibilities: -Managing both our existing sales pipeline and developing new business opportunities.-Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships-Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets-Develop strategies and positions by analyzing new venture integration-Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals-Motivate the team, track performance, and report metrics

Founder of SNT Medical Inc. which assist with hospital with the home renal replacement therapy by providing plumbing and electrical. SNT Medical Inc. is currently expanding to supply other products related to hemodialysis treatment.• Led the developed and implementation of marketing plans that resulted in consistent sales increase in a flat growth industry. During this time, marketing played a key role in achieving sales growth consistently out-performed key competitors and the industry as a whole.• Drove the development and implementation of business strategies that resulted in improved efficiency and accelerated sales growth and profitability.• Directly developed of a business relationship with all vendors and customers.• Developed and implemented consumer research designed to improve results of our sales promotions.• Branded SNT Medical Inc. as a company that specializes in-hospital and home dialysis machine support.

Toronto, Canada Area

Qubyte Cloud is a technology leader with hands on expertise in taking business to the cloud. Our main business has been working with Healthcare providers to assist with managing cloud service with PIPA/HIPAA competencies. This helps us engineer the best solutions and security for our clients even outside the Healthcare industry.Qubyte Cloud customers inspire us. People like you, who love to explore as much as we do – to push the boundaries. We’ve created a unique cloud computing experience that is both sophisticated and simple at its core.Maintained and managed cloud operations for software products.Participated in operation of disaster recovery services and data centersRunning a team of cloud professionals

Toronto, Canada Area

QUBYTE is a leading Healthcare IT solutions and cloud services enabler. We help organizations across Canada and the United States of America deliver flexible, scalable and highly secure IT services and solutions. Our industry experience is complemented by a large comprehensive portfolio of IT services and engineering solutions. Whether implementing our own technologies or that of a partner's, QUBYTE demonstrates its IT expertise in consulting, engineering, support, cloud hosting and many other evolving solutions in today's high performing business world.• Designing and implementing business strategies, plans and procedures.• Establishing policies that promote company culture and vision• Overseeing operations of the company and the work of executives• Set comprehensive goals for performance and growth• Establish policies that promote company culture and vision• Evaluate performance by analyzing and interpreting data and metrics• Manage relationships with partners/vendors

Toronto, Canada Area

• Utilize vendor portals to submit requests to add change/modify and delete wireless products adhering to VOR and OPS procurement policies• Continuously provide the client status of the order, providing tracking numbers, welcome packages etc where applicable• Provide the clients with quotes for hardware and voice/data plans to ensure the client gets the best product for their type of business.• Expedites escalations accordingly• Handle billing requests and will provide information directly to the vendor to make the required changes• Use EIT (remedy) to track tickets and communicate with Helpdesk.• Provides strong Customer Service skills.• Participated and active member in the FIXIT II group.• Help organized in the Quarterly branch meeting.

Toronto, Canada Area

• Assist Clients (employees) from the migration from Lotus Notes to Microsoft Outlook.• Blackberry Support for migration for Blackberry Exchange Server.• 2nd Level Support for Outlook trouble shooting• Knowledgeable in both Outlook and Lotus Notes.• Responsible for back-up and installing new PC/Laptops for Enbridge employees.• Assist in Warehouse for shipment being received daily.• Work with Help Desk to resolve client (staff) with computer related problems.• Work with REMEDY, RADIA and Microsoft products.• Trouble shooting on computer software and hardware.• Familiar with computer software and hardware.

Toronto, Canada Area

• Managing a high pace team and developing new and expanding on existing fraud projects.• Project that have been successfully implemented: Business Deposit accounts – Detection of new fraudulent business accounts. Wire Filter – Detection of fraudulent wires into fraudulent accounts overseas. Internet account opening – Detection of fraudulent account opened via the internet. Automatic Clearing house – Identifying fraudulent companies receiving unauthorized pre-authorized payment to the United States. SRF Screening – Detection of fraudulent changes to profiles done on a client’s account which is a direct match with the fraud database. MICR Encoded items – Matching previous fraudulent cheques with new cheques entered the banking system. Over-Limit Wire – Detection for internal defalcations on wires above 5 million. Project Tokyo Jane – Matching up database with intelligence with all fraudulent cheque received by carrier mail.Recognitions:• RBC - NFDG Team Award.• RBC - NFDG Special Achievement.• Community Achievement Award.• Cruise Winner, RBC Cruise Winner 2006• Special Achievement Award, Managed AML project.• Team Award, NFDG award for Kiting, Endorsements & Altered items.

Marketing

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