As a dedicated member of the operations team at Astoria Residence, I manage and coordinate key projects to ensure seamless tenant experiences and operational efficiency. My responsibilities include overseeing tenant move-in and move-out processes, preparing lease agreements and payment plans, and monitoring monthly rent payments. I collaborate with cross-functional teams, including partnerships and building management, to enhance tenant satisfaction and streamline operations. Additionally, I handle booking requests, manage support communications, and track financial reconciliations to maintain smooth and effective operations. Currently, I'm leading a project as to develop and implement innovative strategies to promote the residence's services and amenities to potential residents. This involves maintaining a strong online presence through social media and the website, as well as organizing engaging events and tours to showcase the property and connect with prospective residents.

-Identified and addressed customer needs and desires, contributing to heightened customer satisfaction and loyalty.-Applied effective communication and product knowledge to influence customer purchasing decisions, resulting in increased sales.-Proficiently navigated the in-store system to locate merchandise, ensuring accurate tracking of inventory levels and availability.This experience has honed my ability to seamlessly integrate customer service with operational efficiency, making a positive impact on the overall retail experience.

• Extensive research was conducted using a variety of resources to assist the professional staff with routine and special project assignments.• Assistance provided in the preparation of reports, papers, and presentations related to the project• Making chemical and instrumental analyzes required by the project.•Project Title: Encapsulation of Raspberry and Cherry Seed Oils with Protein-Protein Complex Coacervation Method and Use in Functional Pasta Production

-Collaborated with senior researchers to plan and organize experiments-Executed laboratory tests and procedures, collecting and recording accurate data for analysis.-Maintained a clean and organized laboratory environment, ensuring compliance with safety standards and protocols.-Assisted in the development of new products by actively participating in research activities and experiments.-Supported research and development efforts to create new products, equipment and processes.

-Working as part of a team to research and develop different aspects of meat product manufacture-Providing support to the R&D Managers in project research, data collection, and reporting-Make observations and provide feedback relative to experiments at all stages-Understand the impact of the key processing parameters in the conversion of raw ingredient and in-process material to finished product