Responsibilities:- Participate in interviewing and onboarding new team members- Responsible for coaching, mentoring, training, shadowing, providing feedback/oversight of implementations, and managing designated team members- Serving as technical product SME for integrations and partner ecosystem to ensure thatimplementations are setting clients up for long-term success and adoption- Ensures that projects are delivered on time, within scope, and within budget- Modeling, documenting, and sharing product knowledge/best practices internally and externally- Contributes to WorkN’s continuous process improvements and works in collaboration withleadership to introduce and implement process improvements- Administers and ensures adoption of internal tools and processes- Responsible for leading customer implementations and providing the opportunity for team members toshadow and learn best practices for configuration, testing, training, and support for our customers todeliver on requirements and drive adoption of our solution- Provides a positive customer experience- takes the opportunity to solicit feedback for continuous- Engage with WorkN’s partners as needed- including ATS vendors, implementation partners,consultants, and candidate experience vendors to support the evolution of WorkN’s product andpartner strategy- Contribute to building economies of scale to deliver great customer experiences by engaging inoperational projects, such as building training content and best practices to evolve and maintainWorkN’s knowledge base

Responsibilities:- Effectively consulting, configuring technical solutions, completing QA testing, performing product training, delivering successful implementation, and driving adoption from the point of sale throughout the lifetime of the client- Perform business analysis/requirements gathering and Project Management duties in support of implementing WorkN software with relevant use cases and unique requirements- Provide post-launch support for clients to ensure maximum ROI- Involved in product development from design to deployment- Creating product documentation for internal and external use- Creating, documentation, implementing and continually improving SOPs to achieve maximum efficiencies internally- Engage and build relationships with clients to provide consultation/expertise and recommend best practices to support implementation and long-term success

Mission: Empowering member-based organizations to thrive through shockingly refreshing technology and a heart for service.MemberClicks is an all-in-one membership management software company designed to help associations and chambers of commerce thrive. From event registrations and dues renewals to financials and reporting, MemberClicks' software provides associations and chambers with an integrated system to manage their organization's membership.For more information visit www.memberclicks.com.

Informs potential and existing customers about Advocare products, their benefits, and how to use them. Direct customers to my personal Advocare page in order to buy products. Upsell products that will benefit the customer based on personal goals. Once products are purchased, coach customers throughout their entire Advocare experience, making suggestions, providing motivation, and helping in any way possible to enhance it.

Direct point of contact for new and existing customers. Place orders via phone and email. Provide information about new and upcoming products. Upsell and suggest products that the customer does not currently order that may enhance their inventory. Check in with customers to make sure their inventory is stocked and they have received their orders in their entirety. Follow up with potential customers in order to provide information and a point of contact for questions or concerns. Work trade shows to attract new customers and meet face-to-face with existing customers across the nation.

Sales Associate at The Atlanta International Gift & Home Furnishings Market. Helped increase sales at every show since being hired. Pursued new customer sales while maintaining old customers relationships. Provided product information to customer prospects. Learned new product information quickly in order to inform and upsell customers efficiently. Company had their best recorded sales at this event four events in a row.

Founded company in January 2012. Oversees all aspects of the company; Acts as a director, decision maker, leader, account manager, sales representative, business development, and executor. Presides over day-to-day operations, makes high-level decisions about policy and strategy, motivates employees, and drives change within the organization. Created and executed business development strategy. Increased branding and sales. Handles customer relations via phone and face-to-face interactions.

Assistant to the director of Atlanta showcases. Helped with artist scouting, interviewing, and acquisition. Provided assistance in designing and building props for showcase venue. Loaded, transported, unloaded, and setup props day of showcases. Assisted where needed during showcases to ensure smooth and successful operation.

In charge of coordinating talent, staff, and event production. Responsible for handling artists and budget day of event. Facilitated communication between upper management and staff. Also, helped with everyday marketing and promotion.