Tucker Brown

Tucker Brown Email and Phone Number

Business Owner @ Stronghold Exterminating
Tucker Brown's Location
San Tan Valley, Arizona, United States, United States
Tucker Brown's Contact Details

Tucker Brown personal email

n/a
About Tucker Brown

Motivated. Results Driven. Content Curaytor. Productivity Catalyst.I created $13k worth of additional recurring annual revenue by leading my team in technician sales. I used my skills in managing the customer experience to save the company money. I completed a specialized course in Lead Conversion. I can convert Leads who are ready to make a buying decision at an extremely high rate, and even some that are not ready to make a decision. I provided the training and guiding by which customer advocates could replicate my methods and expertise in retaining customers. I created content and built posts to drive traffic to social media pages and to the webpage. I managed the training of new technicians and sales reps in the use of company specific mobile apps and software. I saved my company several thousand dollars in acquisition costs by creating an organized effort to re affirm lost customers loyalty. I have held four positions in varying aspects of the customer experience, building a comprehensive knowledge and understanding of what actions to take to drive results.

Tucker Brown's Current Company Details
Stronghold Exterminating

Stronghold Exterminating

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Business Owner
Tucker Brown Work Experience Details
  • Stronghold Exterminating
    Owner
    Stronghold Exterminating Jul 2019 - Present
    United States
  • Keap
    Customer Success Manager
    Keap Jun 2021 - Aug 2022
    Chandler, Arizona, United States
  • Ring
    Social Care Advocate
    Ring Nov 2019 - Jun 2021
  • Ring
    Community Support Specialist
    Ring Feb 2019 - Nov 2019
    Mesa, Arizona
    Provide excellent customer service. Effectively communicate with neighbors. Translate complex technical language into a simple language to ensure smooth troubleshooting. Consult with neighbors to uncover product needs.
  • Wells Realty Group, Pllc
    Sales Development Manager
    Wells Realty Group, Pllc Aug 2016 - Jan 2019
    Phoenix, Arizona Area
    Create sales opportunities by building and monitoring lead generation systems. Generate leads via Facebook and Instagram ads. Keep a thick skinned way of thinking in a cold call environment. Manage a team of sales agents. Provide coaching and a system by which calls are reviewed. Create posts on common job search websites and conduct interviews.
  • Iron Mantis Pest Control
    Office Manager
    Iron Mantis Pest Control May 2016 - Aug 2016
    Mesa, Az
    Responsible for all customer interaction. Create sales volume by building out marketing campaigns via several social media platforms. Review and build off of current training curriculum for technicians, salesman and customer service agents.
  • Truforce Pest Control
    Customer Retention Manager
    Truforce Pest Control Apr 2015 - May 2016
    Manage the retention process from beginning to end. Complete 10-20 retention (escalation) interactions per day. Actively listen to identify the problem. Fill gaps with creative solutions. Hold trainings with base level agents to teach common deescalation techniques . Increase customer retention by 50 percent. Put myself in the regular queue when call volume is high.
  • Schendel Pest Services (Formerly Ecosmart)
    Technician
    Schendel Pest Services (Formerly Ecosmart) 2014 - 2015
    Drive the company truck around to customer’s houses and treat each house according to the company guidelines. Mix chemicals correctly. Settle any dispute or issue a customer may have while I treat their house.
  • Bulwark Pest Control
    Exterminator
    Bulwark Pest Control 2012 - 2014
    Mesa, Az

Tucker Brown Skills

Leadership Training Microsoft Word Public Speaking Customer Service Microsoft Office Sales Microsoft Excel Management Team Building Strategic Planning Customer Satisfaction Power Generation Team Leadership

Tucker Brown Education Details

Frequently Asked Questions about Tucker Brown

What company does Tucker Brown work for?

Tucker Brown works for Stronghold Exterminating

What is Tucker Brown's role at the current company?

Tucker Brown's current role is Business Owner.

What is Tucker Brown's email address?

Tucker Brown's email address is tu****@****eap.com

What schools did Tucker Brown attend?

Tucker Brown attended Brigham Young University - Idaho, Eastern Arizona College.

What skills is Tucker Brown known for?

Tucker Brown has skills like Leadership, Training, Microsoft Word, Public Speaking, Customer Service, Microsoft Office, Sales, Microsoft Excel, Management, Team Building, Strategic Planning, Customer Satisfaction.

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