Tucker Windsor Email & Phone Number

Springfield, MO, US

• Top 5 loan officer, consistently exceeding sales targets
• 40 closings year-to-date, continuously adapting sales approach to meet changing market
• Exceptional client relationship skills, proactively reached out to former customers to refinance during rate drops
• Actively support team members and training team through coaching, knowledge sharing, and the creation and presentation of training materials
• 45 five-star reviews averaging 9.8 out of 10 personal customer service score

Springfield, Missouri, United States

• Developed and maintained a robust pipeline of realtors and strategic relationships fostering long-term partnerships
• Collaborated with clients to understand their needs and provided tailored solutions utilizing intercompany resources
• Efficiently organized and managed current clients, pipeline development, and team goals
• Designed individual team competitions focusing on key metrics to drive performance

Springfield-Branson, Missouri Area

• Consistently growing and maintaining customer pipeline with 26 closings year-to-date
• Constant correspondence with active shoppers and borrowers
• Diligently contribute to meet company metrics for both personal and team goals
• Guiding loan coordinators, borrowers, and realtors assuring in-process files close smoothly
• Persistent positive attitude with internal and external communication

• Grew weekly route volume from $6,500 to $12,500 in 2 years
• Lead location in quarterly growth sales against 30 plus partners
• Created business need of additional product offerings to increase current customer invoices
• Overcame customer objections and maintained satisfaction through price increase rollout
• Mentored and trained incoming Service Sales Representatives
• Collaborated with Sales Manager to increase brand reputation through Google Reviews

Springfield, Missouri, United States

• Developed relationships with multiple realtors to penetrate new homeowner market
• Increased shower/bathroom division through contractor and local business development, resulting in 2 additional installers
• Sourced outside customers and followed up with onsite estimates to finalize sale
• Utilized product knowledge to maximize in store customer purchases
• Collaborated with tax consultant analyzing 3 years of invoices, generating $33,000 refund
• Evaluated bids and placed orders to maximize price efficiency