Established and grew a thriving health and wellness company specializing in dietary supplements, holistic health solutions, and sports nutrition.Built and led a high-performing sales team, providing mentorship and training to optimize performance and exceed targets.Designed and maintained company website, ensuring user-friendly interface and mobile responsiveness

Train new servers on restaurant policies, procedures, and service standards, resulting in improved efficiency and guest satisfaction.Demonstrate expertise in menu items, including ingredients, preparation methods, and recommended pairings, to assist customers in making informed choices.Delivered high-quality customer service by anticipating needs, offering suggestions, and accommodating special requests to enhance the dining experience.

Head operator for a location producing 10 million dollars in sales per year, and employing 115-130 team members.Managed seven to ten vendor relationships and negotiated contracts for product procurement and service agreements, ensuring cost-effective solutions without compromising quality or service standards.Oversaw the recruitment, training, and development of a high-performing team of 130 staff members, fostering a culture of excellence, collaboration, and continuous improvement.Developed and executed operational policies and procedures to optimize efficiency, streamline workflows, and enhance guest satisfaction, resulting in improved service ratings and guest feedback scores.Conducted regular performance evaluations and provided constructive feedback and coaching to the management team to support their professional growth, and development and ensure alignment with organizational goals.