BPM Project- Work with stakeholders to elicit and define business/user requirements, document the product’s vision and the project’s scope, and translate them into solution requirements.- Analyze, manage, and document requirements in a manner that is acceptable to both business and technology stakeholders.- Apply Business Analysis techniques to ensure that what is produced is aligned and value maximized for our customers.- Produce conceptual IBM BPM designs, and contribute to developing business cases.- Assist with test case preparation, authoring, and execution- Define external interfaces, constraints, and other nonfunctional requirements.- Maintain reasonable & and professional working relations with customers, and project team members for good work cooperation.

- Clarify requirements, design UI/UX, and work with third-party to build the website- Create creative content for landing pages, social channels, websites, and videos,...- Research, analyze and make strategic plans for website content- Research keyword lists and optimize SEO on-page and off-page- Write content and monitor designers to create publications of brand identity (profile, brochure, leaflet, ...).- Implement communication campaigns (Email marketing, SMS marketing)- Contribute ideas and support HR to organize internal events and activities (YEP, Company trip, Internship)- Manage and build the plan to train the interns- Consultant and take care of customers on social channels- Make monthly/ quarter/ yearly reports

- Learn about the market and competitors- Participate in building application flows and developing new features- Write specification documents SRS for the development team- Translates business requirements into functional requirements, mock-ups, and diagrams- Collects and clarifies requirement received from Project Management, and validate solution with users by using prototypes.Used tools: + Draw.io (Diagrams) + Balsamiq (Wireframe) + Figma (Mockup, Prototype) + Jira & Confluence (Manage tasks and write detailed documents) + Slack (Communicate with co-workers)

- Build an SEO Plan for the website- Create creative content on the website and social channels - Optimize SEO on-page and off-page- Setup, follow, and optimize the GG Ads campaign- Build, implement and develop the Email marketing campaign- Design publications on the website and company- Design UI/UX and build content for the landing page- Support HR to organize internal events and activities - Make monthly/ quarter/ yearly reports

- Set up and optimize Google Ads and Facebook Ads campaigns- Implement communication campaigns (Email marketing, SMS marketing)- Write content on the website and social channels- Design UI/UX and work with freelancers to audit the website- Set up and expand retail products on e-commerce- Take care of customers on social channels

- Contribute ideas and contents to the launch of new products.- Combine creative team to design banner and website interface.- Write content by SEO standard and advertising.- Plan keywords to write contents depend on projects.- Run Facebook ads and Adword ads.- Admin fanpage and satellite site